Youth Support Specialist, Floater
Listed on 2026-07-23
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Social Work
Child Development/Support
Youth Support Specialist, Floater
The Youth Support Specialist provides direct supervision, counseling, and support for young people ages 12–18 in a residential setting. This role is responsible for helping youth develop life skills, supporting their academic and social goals, and maintaining a trauma-informed environment that promotes self-regulation, safety, and growth. Youth Support Specialists play a vital part in fostering consistency, compassion, and guidance to help young people build the foundation for productive and fulfilling lives.
New Directions Youth & Family Services' Residential Services program provides 24/7 care for youth in need of consistency, safety, and support. Staff create therapeutic, trauma-informed environments that help young people learn, grow, and prepare for long-term success.
New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
$19.00 – $20.00 per hour in the first year, with guaranteed raises for full-time positions.
Full-Time:
Consistent schedule
On-Call:
Flexible scheduling options
Youth Support Specialists receive extensive training, including Therapeutic Crisis Intervention (TCI), First Aid/CPR, and ongoing in-service learning. Staff participate in supervision and professional development activities to maintain a high level of expertise and support in working with youth.
1. Directly supervise youth in care and administer to the physical needs of youth in care daily.
2. Dispense prescribed medications to children under the supervision of the Nurse and keep an accurate record of dispensation, and Maintain Medication Administration Certification.
3. Create and maintain a trauma informed environment to support youth in achieving self-regulation and reaching their therapeutic goals.
4. Provide therapeutic crisis intervention in the event of acute emotional and/or physical acting out and educate, provide and utilize sensory items to assist in self-regulation.
5. Communicate observations and pertinent information to Social Workers, Sr. Youth Support Specialist, Youth Support Specialist Supervisor and other members of the treatment team directly and through general and individual logs, relief notes, and telephone and visitation logs daily.
6. Document all incidents requiring intervention before the end of the work shift.
7. Participate in the formulation of treatment plans, the administration of discipline, and the provision of guidance and direction for the development of positive habits appropriate to the child's age and state of development.
8. Provide for safe and healthy living conditions by assigning and supervising children's daily household chores and requesting repairs and maintenance to the physical plant as needed.
9. Inspect and tidy up living unit before leaving each day (i.e., shut off lights and faucets, check bathrooms, etc.)
10. Assist with life skills by ordering or shopping for supplies as needed, ensuring that clothes and linens are laundered daily and repaired when needed, and inventorying and replacing worn clothing at least seasonally.
11. If working overnights, perform security rounds document as follows:
Wyndham Lawn use the Detex Clock, Randolph uses logs. Perform and document bed checks nightly ensuring there is a youth in each bed at every bed check. Check for skin and/or breathing.
12. Report any disturbance or trespass occurring on the grounds to the security person and/or Sheriff's Department. Maintain a continuous fire security watch in the living unit while on duty.
13. Supervise morning wake-up, escort residents to breakfast, and supervise preparation for school daily.
14. Remain awake and alert at all times to ensure proper supervision and control of children under care. Maintain an accurate head count of youth at all times.
15. Maintains Therapeutic Crisis Intervention and First Aid/CPR certification…
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