Case Manager

Job Description

• Provide concrete and counseling services to adult families referred by DHS.
• Conduct client intake.
• Develop Individual Service Plan
• Identify benefits or entitlements that may be available to the client
• Meet with the clients as required, to evaluate progress and assist client in developing and meeting individual goals.
• Provide necessary referrals for services, including mental health and/ or substance abuse counseling, as required.
• Advocate on the client’s behalf when necessary.
• Maintain data collection and case records as required by funder
• Assist clients regain and maintain control over their lives and over their own transition to independent living.
• Facilitate development of self-help skills, support systems, coping strategies.
• Conduct group/workshops
• Ensure clients adhere to the facility’s rules and regulations and other duties as assigned by the DSS and Site Director
• Facilitate client support groups focused on activities of daily living
• Manage crisis within the residence and intervene appropriately to minimize risk of potential harm to residents, staff and damage to property. Notify appropriate supervisor and document events on designated forms.
• Attend all Required Meetings
• Perform other duties, as required by supervisor

• Experience providing case management services to families referred from DHS
• Familiarity with community resources.
• Understanding of challenges facing homeless populations.
• Consistently maintain required paperwork
• Ability to develop and maintain appropriate boundaries.
• Must demonstrate sensitivity to needs of clients in crisis.
• Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency.

• Bachelor's Degree in social work, psychology, or related social service field, required.
• Minimum two years’ experience working with homeless populations as a Case Manager.
• Familiarity with CARES, a plus.
• Bi-Lingual (Spanish), preferred.

ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE:

I understand the above job description as an accurate presentation of my job performance expectations.