Assistant Director -Residential Life (Euphrasian

Title: Assistant Director of Residential Life

Reports To: Program Director

Location: Euphrasian Diagnostic Reception Center, 479 Jersey Avenue Brooklyn, NY

Hours: 40 Hours/Week;
Exempt (Requires Flexibility for some Evenings/Weekends, Scheduled On-Call Rotation)

Salary Range: 68K-75K Annually based on relevant experience and education

Job Summary: The Assistant Director of Residential Life is directly responsible for the daily programmatic functioning of a hard‑to‑place Group Residence and the Rapid Intervention Center for female adolescent participants, in a 10‑bed facility. The Assistant Director of Residential Life will lead and manage a team of Youth Development Counselors and Residential Life Supervisors to create and maintain a trauma‑informed environment utilizing the principles and practices of the Sanctuary Model and Youth and Family Development strategies.

• Responsible for the day‑to‑day functioning of the program, including oversight of daily schedules, staffing coverage, and program activities and development to foster a safe, secure, therapeutic environment for participants.
• Directly Supervise morning shift Resident Life Supervisor and YDCs.
• Supervise a team of Youth Development Counselors from various levels: YDC, Senior YDC and Master YDC.
• Work closely with the Senior Quality Coordinator to respond to Justice Center reports and protocols as well as following up on facility‑wide and program protocols and incidents.
• Work to establish recommendations and feedback from Participant Satisfaction Surveys gets articulated to youth and action plans take hold. Mange the timeliness and completion of Participant Satisfaction Surveys and establish on‑going feedback loops with participants regarding the results.
• Work alongside the Assistant Director of Social Services to create a cohesive building wide community, shared planning and collaboration in support of the agency's mission, values and strategic plan across residential life and social services staff members.
• Collaborate with Social Services, Health Services, Kitchen, Facilities and on‑site school teams.
• Oversee the Euphrasian program in the absence of the Director.
• Participate in program service plan reviews, treatment team meetings, team meetings and other meetings necessary for the optimal program success.
• Provide in‑vivo support and supervision to the overnight team and supervisor. Including co‑leading team meetings and working during overnight hours to assess and provide input and direction to the overnight team.
• On call/triage in response to crisis and scheduling on a scheduled basis.
• Supervise and provide on the job training for Residential Life Supervisor and Youth Development Counselors.
• Facilitate Therapeutic Crisis Intervention trainings and role‑model the interventions of the model throughout the programs. Provide refresher and in‑service trainings to promote optimal utilization of the tools and techniques of TCI.
• Monitor staff performance and work with HR to address any performance matters.
• Monitor and promote a learning and development framework for YDC and RLS, assurance staff attend all required and recommended trainings. In addition work to mitigate "no shows" at trainings and work on a plan to promise staff attendance to workshops that will optimize their success in the program.
• Manage purchase of service / contractors agreements for youth‑based services and monitoring progress / impact / success.
• Respond to oversight and funding agency requests and manage relations in a positive and collaborative way (ACS, OCFS, etc.).
• Assist with programmatic events and cities building activities and special events.
• Lead the implementation of the Sanctuary Model of trauma‑informed practice within the department/program.
• Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho‑educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self‑care in the department/program to create a non‑violent and trauma‑sensitive culture.
• Promote and model the seven Sanctuary Model commitments to create a non‑violent and trauma‑sensitive culture.
• Integrate the Sanctuary…