Case Manager - Alternatives to Incarceration

Case Manager - Alternatives to Incarceration

Job Category: Client Services

Requisition Number: CASEM
001345

Full-Time

Showing 1 location

Pay or shift range: $25 USD to $28 USD

Compensation Range: $25/hr - $28/hr commensurate with experience

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

The Housing Works Inc. Alternatives to Incarceration (ATI) Program is a collaboration between Housing Works and the Mayor’s Office of Criminal Justice (MOCJ) to provide court mandated, risk-need-responsivity services to jail-bound individuals 18 years of age and older who are involved in Manhattan criminal and superior court systems. Under the supervision of the Clinical Coordinator, the Case Manager provides comprehensive, holistic case management support services to clients enrolled and engaging in the ATI program services.

These support services include referrals to additional medical and behavioral health services, treatment planning and treatment plan reviews, benefits enrollment, connection to external community resources and program compliance support. The Case Manager will be knowledgeable of court systems and operations and criminal justice risk-need-responsivity interventions. They will also have familiarity and skill sets to assist clients with mental health, substance use behavioral health related issues and specific, unique needs of the criminal justice involved population.

• Provides supportive case management to Housing Works ATI Program clients while engaged in program services
• Refers and connects clients to wraparound services needed such as healthcare, vocational training, continuing education, etc.
• Assists clients with obtaining IDs and vital documents and benefits enrollment
• Engages in care coordination activities with clients and the interdisciplinary care team
• Supports clients with adherence and compliance with court mandates
• Conducts client outreach weekly, including phone calls, text alerts, appointment reminders, letters and home visits
• Responsible for obtaining weekly client compliance reports from external referral or continuing education services
• Maintains essential data for reporting and program evaluation in eICare, including program enrollment, progress notes, care plans, referral activity, and updating contact information
• Builds and maintains resource lists for external services and emergency services (i.e. housing, domestic violence, food pantry, etc.)
• Facilitates evidence-based groups
• Participates in weekly supervision sessions with the Clinical Coordinator
• Participates in monthly all-staff program meetings and bi-weekly team meetings
• Performs other tasks as assigned by supervisor
• Displays Housing Works core values in daily activities

• Work collaboratively with multi-disciplinary OASAS and Reentry teams
• Provide culturally competent services in accordance to Housing Works policies and practices.

• Attend and participate staff meetings and trainings as scheduled.
• Responsiveness to emails, texts and phone calls.
• Actively participate in advocacy events and calls to action.
• Displays Housing Works core values:
  All-in, Stronger Together, Membership and High Performance in all day-to-day activities.

• Bachelor’s Degree Required.
• 1-3 years of relevant experience working in human services with individuals involved in the criminal legal system with mental health, substance use or behavioral health needs.
• Skilled in delivery of motivational interviewing, cognitive behavioral techniques and risk-need-responsivity interventions.

• Preferably bilingual in Spanish.
• Excellent written and oral communication skills.
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
• Ability to work both independently…