Coordinator of Training

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868 - $72,298.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Office of Training and Workforce Development, which is housed within the Division of Policy, Planning, and Measurement of the Administration for Children's Services, includes the James Satterwhite Academy, the Workforce Institute, and the Institute for Leadership Development. Reporting to the Senior Director of Training and Workforce Development, the Coordinator of Training will support the implementation of training requirements, including working closely with ACS' provider agencies in the community, tracking targeted deliverables, and supporting associated processes and logistics.

The position will interface with ACS and community-based provider agency leadership and staff working in the community, the ACS Workforce Institute staff, JSA staff, CUNY consultants, to assure good communication and the timeliness of deliverables.

Responsibilities of this position:

• Manage shared mailboxes, which includes responding to emails from community-based provider agencies in a timely manner as well as vetting and approving requests submitted to substitute training from community-based provider agencies.
• Support community-based provider agencies with training requirement processes, such as assigning tracks, external trainings, etc.
• Support information sessions with leadership at provider agencies in the community to share information about the training requirements and answer questions.
• Build and maintain relationships with internal and external stakeholders to foster collaboration and build community.
• Participate in training requirement planning, implementation, and process improvement meetings.
• Prepare regular reports regarding training completion and any other reports as needed and/or requested.
• Identify gaps, analyze systemwide trends, and propose improvements to the Strategy, Planning and Oversight team.
• Work closely with our Learning Management System Team to ensure accuracy and timeliness of reports.
• Provide support to Training and Workforce Development leadership as needed, including, but not limited to, supporting special projects and providing administrative support.
• Attend internal and external meetings in the community on behalf of the Strategy, Planning, and Oversight team preparing meeting agendas, taking notes, and facilitating as needed.
• Other duties as assigned.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children's Services is an equal opportunity employer committed to providing access to all individuals.

If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell coordinator.gov or .

• Strong computer and information technology skills, including proficiency in computer applications such as Word Outlook, Excel, and Zoom
• Acute attention to detail
• Excellent interpersonal skills
• Strong problem-solving and troubleshooting skills
• Excellent oral and written communication skills
• Ability to work as part of a team, as well as independently to achieve necessary results
• Capability to prioritize tasks and manage multiple projects at one time
• Strong organizational skills
• Excellent personal and professional boundaries
• Flexibility and willingness to take on other tasks as assigned
• The preferred candidate should also be adaptable and flexible to changing environments, as well as open to new ideas and feedback, and have an orientation towards participatory culture, racial equity, and being strengths-based.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at…