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Bilingual Spanish Case Manager

Job in New York, New York County, New York, 10261, USA
Listing for: Women In Need, Inc. (Win)
Full Time position
Listed on 2026-08-01
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Crisis Counselor, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 47283 USD Yearly USD 47283.00 YEAR
Job Description & How to Apply Below
Location: New York

Bilingual Spanish Case Manager – Supportive Housing Help Families Achieve Long-Term Housing Stability

$47,283

($25.98/Hourly)

THE ROLE

The Case Manager – Supportive Housing provides comprehensive, trauma-informed case management services to families residing in permanent supportive housing. This position plays a critical role in helping families maintain housing stability, strengthen self-sufficiency, and achieve personal, educational, employment, and financial goals.

What You Will Do
  • Conduct comprehensive family assessments within 48 hours of program admission and complete all required intake documentation.
  • Develop, implement, and monitor individualized service plans and Independent Living Plans (ILPs) that promote housing stability and long-term self-sufficiency.
  • Provide ongoing case management, crisis intervention, counseling, and supportive services using trauma-informed and strengths-based practices.
  • Advocate for clients and connect them to public benefits, healthcare, mental health services, education, employment programs, and community resources.
  • Assist families in understanding lease agreements, tenant responsibilities, and financial management strategies to maintain housing and prevent rental arrears.
  • Monitor client progress, conduct regular follow-up meetings, and maintain accurate documentation in CARES, Awards, the Uniform Client Chart, and other required systems.
  • Collaborate with property managers, interdisciplinary teams, and community partners to support housing retention, recertification requirements, employment readiness, and overall family well‑being.
Who You Will Be
  • Bilingual Spanish Required
  • Bachelor’s degree in social work, Human Services, Psychology, Sociology, or a related field preferred with two (2) years of relevant experience.
OR
  • Associate degree with three (3) years of direct client-facing human services experience.
  • Experience working with supportive housing, homeless services, family services, or related human services programs.
  • Knowledge of trauma-informed care, housing retention strategies, and case management best practices.
  • Experience working with diverse and vulnerable populations.
  • Familiarity with public benefits systems, housing programs, and community resources.
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