Case Manager- Supportive Housing

Job Title:

Case Manager

Job location:

Bronx, NY
Department:
Supportive Housing
FLSA :
Non-Exempt / Professional

Reports to:

Senior Case Manager or Clinical Coordinator
Function:
Case Manager in a scattered Site Supportive Housing Program

Hours:

35 hours per week, schedules vary
Program hours:
Office is open from 10:00 AM to 6:00 PM Mon. to Fri.

-in person
Salary:
Annualized at $56,774 with comprehensive benefits package plus sign on bonus of $3,000
Revision Date :
May 5, 2026

Geel Community Services’ Mission
Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel’s housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities.

Program

Description:


The Supportive Housing (Scattered Sites) is a 128-bed unit that is designed as permanent housing for individuals, some with families, who have a mental health diagnosis who can benefit from supportive services. Support services are [provided either in the individual’s home or at the Supportive Housing Office. Residents have access to the program’s 24-hour on call system. The services include an assigned case manager in a collaborative, goal-oriented manner allowing for client choice and respecting individuality and independence.

Essential Responsibility and Role of a Case Manager
The Case Manager is responsible for the case management of the tenants and clients in his/her caseload. This includes insuring that case records are timely and complete, and that all interagency and collateral contacts are indicated in the charts. Progress notes should reflect work toward goals, having both theme and continuity. Activities of Case Managers are aimed at linking the tenants in Supported Housing to the service system, community resources and support systems, and at coordinating the various services in order for the tenant to achieve successful independent living.

The objective of case management is the continuity of care and service to each tenant in the Supported Housing Program, while meeting the standards, philosophy and policies of Geel Community Services in accordance with NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene (DOHMH) guidelines.

• Provide case management services for 18 to 20 tenants in a supportive housing program.
• Available to tenants in caseload based on need for regular contact and/or upon request of the tenant when appropriate. Contacts with tenants pertain to face-to-face meetings at office, apartment visits, outreach telephone calls and letters, and outside appointments.
• Accessible to be on call for 24-hour crisis intervention.

Qualifications and Requirements

• Education:
  
  Bachelor’s degree or higher in Social Work or a related human services field
• Experience:
  
  The preference is that the applicant have at least two years’ experience working with this population or related human services field

Physical Requirements

• Must be able to access apartments above first floor with or without elevator access.
• Must be able travel to different locations using public transportation.

Geel Community Services is an AA/EOE

Nonprofit, Full Time, Case Manager, Direct Care

Geel Community Services, Inc.