Social Care Navigator

Job Details

Location:

Long Island City - Long Island City, NY 11101

Position Type:
Full-Time Non-Exempt

Salary Range: $27.48 - $30.22 Hourly

Title:

Social Care Navigator

Unit:
Care Management Unit

Reports to:

SCN Supervisor

Status:
Full-Time, Regular, Non-exempt

Salary Range: $27.48 to $30.22 Per Hour (Approximately $50,000 to $55,000 Annually)

Location:

Long Island City

Days/

Hours:

Monday – Friday, generally 9 AM – 5 PM

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency withclose to $90million in annual budget with just under 600 staff. Weanticipatethat we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacyportionof our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society.

The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program.

Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people ayear.

Our program models are recognized, both nationally and internationally, for their quality and innovation.

We have locations in Brooklyn, The Bronx,Manhattan,and Queens.

The Social Care Navigator serves as an entry point for the delivery of HRSN services to The Fortune Society clients, engaging Medicaid participants toidentifyhealth-related social needs and connect them with appropriate community-basedcare. This position is responsible for screening individuals, assessing NYS Medicaid eligibility for HRSN, and enhanced-care services.

The Navigator guides participants through the process of accessing support resources.

Mission and Fit:

Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate shouldexhibitcompassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Engagement & Productivity:

This person shalldemonstratean ability to engage clients in treatment and encourage them to take ownership of their medical needs and adhere to appointments.

The Navigator will ensure that all billable core services are in line with

Whole

YouNYCpolicies and at or above Fortune’s standard of excellence.

Time Management & Personal Organization:

This personwilldemonstrate excellent time management skills including making, keeping and/or rescheduling appointments on their own personal calendar as well as navigation support appointments for clients on their caseload.

The successful candidate will be excellent atmaintainingpersonal organization in pursuingnumeroustasks in parallel, managing his/her/their time to maximize efficiency, and will be good at completing paperwork accurately and ina timely manner.

All of this requires good computer navigation skills as well as effective typing speed.

• Conduct outreach to NYS Medicaid NYS Medicaid participants toidentifyunmet social needs;
• Provide education on benefits and…