Case Manager

Case Manager – Pathways for Access to Careers and Employment (PACE)

Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency.

This position is expected to be 100% onsite.

• 401k with a generous employer match
• Medical, dental, and vision insurance with employee-sponsored HSA on qualifying plans
• Disability insurance
• Supplemental insurance
• Paid holidays and paid time off, offered on an accrual basis

• Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency
• Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances
• Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc.
• Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues
• Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily
• Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments
• Prepare reports of activities and achievements
• Approach each day and task with a "ZAG" mindset
• Perform other tasks as assigned

• Bachelor’s degree in social work, social services, counseling, business administration, or related field, or a minimum of 2 years of experience in workforce development-related case management services with a professional certification
• Experience working with populations similar to the PACE program’s clients, demonstrating an understanding of their unique circumstances
• Prior experience developing, evaluating, and implementing milestone-driven service plans
• Ability to identify community resources/services and connect clients to these resources
• Strong interpersonal skills, including the ability to build trusting relationships
• Effective communication, listening, and coaching skills
• Multilingual proficiency, preferred
• Proficiency in Microsoft Office and other relevant software
• Ability to submit accurate written forms and reports
• Exceptional time management skills to meet deadlines and work under pressure
• A valid driver’s license

$55,000 per year

Full-time, non-exempt employee

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.