Youth Support Specialist - Floater, Full-Time
Listed on 2026-08-05
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Social Work
Child Development/Support -
Child Care/Nanny
Child Development/Support
Youth Support Specialist
- Floater, Full-Time
Provides guidance & support to the youth in a community-based Agency Operated Boarding Home (AOBH).
New Directions Youth & Family Services' Residential Services program provides 24/7 care for youth in need of consistency, safety, and support. Staff create therapeutic, trauma-informed environments that help young people learn, grow, and prepare for long-term success.
New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
New Directions offers a competitive benefits package to support employees:
- Medical, dental, and life insurance
- 401k with up to 3% agency match
- 120 hours of paid time off in the first year, plus 13 agency holidays
- Consistent schedule for full-time employees; flexible scheduling available for on-call staff
- $250 bonus after 6 months of employment
- Opportunities for professional development and advancement
- Join a company where over 30% of staff have been with us for 10+ years
$19.00 – $20.00 per hour in the first year, with guaranteed raises for full-time positions.
Full-Time:
Consistent schedule
Youth Support Specialists receive extensive training, including Therapeutic Crisis Intervention (TCI), First Aid/CPR, and ongoing in-service learning. Staff participate in supervision and professional development activities to maintain a high level of expertise and support in working with youth.
Position Specific Duties/Responsibilities:
- Awakens children each morning and ensures youth are dressed, fed, and ready for school or other activity.
- Gives instructions to youth regarding desirable health and personal habits.
- Plans and leads recreational activities and participates or instructs youth in games.
- Provides unit residents with direction and discipline according to unit and agency policies and procedures, and rules and regulations of NYSOCFS.
- Makes minor repairs to clothing.
- Escorts youth to designated activities.
- Performs housekeeping duties in youth living area. Supervises housekeeping activities of other workers in assigned section of institution.
- Provides supervision of youth on living unit according to individual needs as determined by Program Coordinator and Manager.
- Works cooperatively as an employee of the agency and a member of unit treatment team to maintain therapeutic milieu and actively contributes to Living Unit design.
- Is available to residents for crisis intervention, assistance in decision making, life space counseling, fosters a holistic system approach to treatment, etc.
- Delivers or assists in provision of independent living skills training.
- Interacts in a manner consistent with NYSDSS Regulation #1441.19 Appropriate Custodial Conduct in order to be an appropriate role model.
- Provides additional coverage on unit as needed in order to assure a proper staff ratio is maintained at all times.
- Maintains unit recording procedures and completes other paperwork as required by agency, living unit, and NYSOCFS.
- Interacts with and is available to families of youth, sets appropriate limits as determined by supervisor, agency and procedures.
- Encourages academic achievement by supervising homework, being supportive, etc.
- Assists in carrying out medical directives, treatment and instructions from Health Services.
- Designs and facilitates daily unit groups.
- Maintains Therapeutic Crisis Intervention Certification and First Aid/CPR Training as provided by Agency.
- Attends all mandatory in-service training, team meetings, and regularly attends and participates in supervision meetings. Attends other treatment-oriented training, seminars and workshops as appropriate to broaden and strengthen child care skills.
- All duties as assigned by supervisor.
Requirements:
Skill, Qualifications, Knowledge, Ability &
Physical Requirements:
Minimum Education and/or Professional Qualifications/
Skills:
• Bachelor's degree preferred
• High School…
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