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Youth Support Specialist - Floater, Full-Time

Job in Falconer, Chautauqua County, New York, 14733, USA
Listing for: New Directions Youth and Family Services
Full Time position
Listed on 2026-08-05
Job specializations:
  • Social Work
    Child Development/Support
  • Child Care/Nanny
    Child Development/Support
Salary/Wage Range or Industry Benchmark: 19 - 20 USD Hourly USD 19.00 20.00 HOUR
Job Description & How to Apply Below
Location: Falconer

Youth Support Specialist
- Floater, Full-Time

Provides guidance & support to the youth in a community-based Agency Operated Boarding Home (AOBH).

New Directions Youth & Family Services' Residential Services program provides 24/7 care for youth in need of consistency, safety, and support. Staff create therapeutic, trauma-informed environments that help young people learn, grow, and prepare for long-term success.

New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

New Directions offers a competitive benefits package to support employees:

  • Medical, dental, and life insurance
  • 401k with up to 3% agency match
  • 120 hours of paid time off in the first year, plus 13 agency holidays
  • Consistent schedule for full-time employees; flexible scheduling available for on-call staff
  • $250 bonus after 6 months of employment
  • Opportunities for professional development and advancement
  • Join a company where over 30% of staff have been with us for 10+ years

$19.00 – $20.00 per hour in the first year, with guaranteed raises for full-time positions.

Full-Time:
Consistent schedule

Youth Support Specialists receive extensive training, including Therapeutic Crisis Intervention (TCI), First Aid/CPR, and ongoing in-service learning. Staff participate in supervision and professional development activities to maintain a high level of expertise and support in working with youth.

Position Specific Duties/Responsibilities:

  • Awakens children each morning and ensures youth are dressed, fed, and ready for school or other activity.
  • Gives instructions to youth regarding desirable health and personal habits.
  • Plans and leads recreational activities and participates or instructs youth in games.
  • Provides unit residents with direction and discipline according to unit and agency policies and procedures, and rules and regulations of NYSOCFS.
  • Makes minor repairs to clothing.
  • Escorts youth to designated activities.
  • Performs housekeeping duties in youth living area. Supervises housekeeping activities of other workers in assigned section of institution.
  • Provides supervision of youth on living unit according to individual needs as determined by Program Coordinator and Manager.
  • Works cooperatively as an employee of the agency and a member of unit treatment team to maintain therapeutic milieu and actively contributes to Living Unit design.
  • Is available to residents for crisis intervention, assistance in decision making, life space counseling, fosters a holistic system approach to treatment, etc.
  • Delivers or assists in provision of independent living skills training.
  • Interacts in a manner consistent with NYSDSS Regulation #1441.19 Appropriate Custodial Conduct in order to be an appropriate role model.
  • Provides additional coverage on unit as needed in order to assure a proper staff ratio is maintained at all times.
  • Maintains unit recording procedures and completes other paperwork as required by agency, living unit, and NYSOCFS.
  • Interacts with and is available to families of youth, sets appropriate limits as determined by supervisor, agency and procedures.
  • Encourages academic achievement by supervising homework, being supportive, etc.
  • Assists in carrying out medical directives, treatment and instructions from Health Services.
  • Designs and facilitates daily unit groups.
  • Maintains Therapeutic Crisis Intervention Certification and First Aid/CPR Training as provided by Agency.
  • Attends all mandatory in-service training, team meetings, and regularly attends and participates in supervision meetings. Attends other treatment-oriented training, seminars and workshops as appropriate to broaden and strengthen child care skills.
  • All duties as assigned by supervisor.

Requirements:

Skill, Qualifications, Knowledge, Ability &

Physical Requirements:

Minimum Education and/or Professional Qualifications/

Skills:

• Bachelor's degree preferred

• High School…

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