Student Support Coordinator

Student Support Coordinator

Job Title:

Student Support Coordinator (Multiple Sites)

Department:
Youth Services – After school Programs

Status:
Full-Time, In-Person, Temporary seasonal

Schedule:

35 hours per week

Compensation: $24 hourly

Location:

Queens, NY (Multiple Sites)

About Queens Community House (QCH):
Queens Community House (QCH) provides individuals and families with the tools to improve their lives and build healthy, inclusive communities. QCH seeks to transform our after-school programs in Jamaica, Queens into a model settlement house program. Through holistic community engagement and human services, we support improved outcomes for program participants and contribute to a higher quality of life in the Jamaica community.

The Student Support Coordinator supports children and families while building a foundation in social work and student services. This community-based role addresses the social-emotional and behavioral needs of youth enrolled in K–8 after-school programs. QCH offers mentorship, professional development, and exposure to community-based services, making this role ideal for professionals seeking growth and meaningful impact.

• Maintain an active caseload; provide counseling support through individual and group sessions for K–8 after-school students.
• Build strong relationships with parents, teachers, and QCH staff to coordinate services, improve student behavior, address family needs, and increase family stability.
• Coach and guide program staff by modeling effective behavior management strategies to strengthen youth engagement.
• Contribute to program quality by identifying needs and implementing improvements, including supporting SEL curriculum development and staff training.
• Establish and maintain partnerships with external service providers to connect youth and families to community resources.
• Lead family engagement activities, including workshops promoting positive parenting practices.
• Maintain accurate documentation and ensure compliance with QCH policies and all funder requirements.
• Participate in program evaluation and continuous quality improvement initiatives.

• Enrolled in one of the following programs:
  Master's degree in Social Work (MSW), Mental Health Counseling, or related field.
• Bachelor's degree in Social Work (BSW) or related degree.

• Experience working with youth and families in case management, family engagement, and behavioral support in a community-based setting.
• Knowledge of youth development principles.
• Experience in activity management and mediation.
• Familiarity with family engagement models and strategies.
• Flexibility to work evenings and weekends for special programs/events.
• Strong interpersonal, organizational, and communication skills.
• Ability to maintain confidentiality and professional demeanor.
• Comfort with data collection and using data to inform practice and track outcomes.
• Proactive approach with strong problem-solving abilities.

• Comprehensive health benefits (medical, dental, vision)
• Generous paid time off (vacation, sick leave, and holidays)
• 403(b) retirement plan with employer contribution
• Flexible Spending Account (FSA) options
• Life and disability insurance
• Professional development, mentorship, and growth opportunities
• Employee Assistance Program (EAP)
• The opportunity to make a lasting difference in the Jamaica community

Queens Community House is an equal opportunity employer. QCH does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital or familial status, veteran status, citizenship status, or any other legally protected characteristic.

QCH is committed to building a diverse workforce that reflects the communities we serve and strongly encourages individuals from underrepresented backgrounds to apply.