Shift supervisor, Social Work

Shift Supervisor

We are looking for Shift Supervisors to cover Sunday - Thursday 8 am to 4 pm.

Summary

Job Description:

The Residential Shift Supervisor is responsible for supervising the direct care team on an assigned shift and ensuring consistent implementation of trauma-informed, youth-centered programming in an assigned cottage. This position plays a key role in managing daily cottage routines, supporting behavioral and crisis interventions, coaching staff, and maintaining documentation. The Shift Supervisor ensures staff are meeting all Little Flower policies and OCFS regulations, promoting relational engagement, youth safety, and structured care.

This position offers a full-time, 40-hour-per-week, in-person work schedule and is based in Little Flower's Wading River office. The role requires travel to Little Flower's Wading River campus and other business-related locations when needed.

Principal Responsibilities

• Provide on-site leadership and supervision to Youth Development Counselors (YDCs) during assigned shifts, ensuring safe, respectful, and consistent care for all youth.
• Coordinate shift tasks, staff assignments, and scheduling adjustments to maintain OCFS-compliant staff-to-youth ratios.
• Facilitate daily communication through shift change meetings, huddles, and documentation reviews.
• Monitor cottage environments to ensure cleanliness, safety, and therapeutic structure are maintained throughout the shift.
• Respond to and lead de-escalation efforts during behavioral incidents and crises using trauma-informed approaches and ensuring proper documentation.
• Review cottage logs, incident reports, and individual youth plans for accuracy and completion, and support timely communication with leadership.
• Provide real-time coaching and support to direct care staff, reinforcing positive interactions, behavioral strategies, and compliance with treatment plans. Participate in interdisciplinary treatment team meetings, contributing valuable insights from day-to-day interactions with youth and staff.
• Coordinate with the Residential Manager and other team members on performance issues, staffing requirements, or incidents needing further action.
• Model the core values of the program, fostering positive staff-youth relationships, promoting youth voice, and supporting family engagement.
• Support with hiring, disciplinary actions and termination of residential staff

Required Qualifications and Experience

• Associate's degree or higher preferred.
• Minimum of 2 years' experience in youth residential care, behavioral health, or child welfare setting.
• Demonstrated understanding of trauma-informed care, behavioral support, and youth development principles. Knowledge of OCFS regulations and documentation standards preferred. Strong communication, supervision, and crisis response skills.

Competencies Shift coordination and staff supervision, trauma-informed youth engagement, crisis response and behavioral support, documentation and regulatory adherence, team leadership and staff coaching, communication and program consistency.