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Bilingual Call Center Lead — Hybrid Ops & Coaching
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-12
Listing for:
New York Psychotherapy and Counseling Center
Full Time
position Listed on 2026-08-12
Job specializations:
-
Social Work
Bilingual
Job Description & How to Apply Below
New York Psychotherapy and Counseling Center in New York, NY seeks an Assistant Call Center Manager to lead daily operations, staffing, quality assurance, and client experience in a hybrid work model. The role emphasizes data-driven decision making, coaching staff, and cross-functional collaboration to support strategic objectives.
The successful candidate will have 2+ years of call center leadership in a clinical setting, strong mentoring abilities, and excellent communication skills in English
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