SNAP Specialist

Brooklyn , New York Permanent Jan 26, 2026

Location: Brooklyn, NY
FLSA Status: Non-Exempt
Schedule: Full-Time (40 hours/week)
Work Arrangement: Hybrid – 4 days onsite, 1 day remote
Primary Locations: Boro Park (Brooklyn) and Financial District (Manhattan)

The SNAP Specialist will conduct outreach and provide enrollment assistance for the Supplemental Nutrition Assistance Program (SNAP) to underserved communities in Brooklyn. This role focuses on educating individuals and families, guiding them through the application process, and ensuring access to vital public benefits.

The ideal candidate is community-oriented, detail-driven, and comfortable working directly with clients from diverse backgrounds.

• Conduct outreach to community-based organizations, food programs, and partner agencies
• Educate individuals and families about SNAP eligibility and benefits
• Screen, counsel, and assist clients with SNAP applications and required documentation
• Provide application support using online tools such as Access HRA
• Assist clients with recertifications, case updates, and follow-up needs
• Advocate on behalf of clients for disputed or complex cases when needed
• Maintain accurate documentation and case notes in internal databases
• Collaborate with partner organizations and internal teams
• Attend outreach events, fairs, and community programs (some evenings or weekends may be required)
• Connect clients to additional resources such as Fair Fares, healthcare programs, HEAP, WIC, tax assistance, and other social services
• Perform additional duties as assigned

• Strong customer service and interpersonal skills
• Excellent verbal and written communication
• Comfort using online systems and databases
• Experience with benefits screening and public assistance programs
• Public speaking and community engagement experience
• Strong attention to detail and organizational skills
• Ability to work with diverse populations with professionalism and empathy
• Dependability and strong attendance are essential

• High School Diploma required;
  Bachelor’s degree preferred
• Background in Public Health, Human Services, or Public Administration preferred
• Prior experience working with the Orthodox Jewish community required
• Additional language skills (Spanish or Russian) strongly preferred
• Knowledge of government benefit programs a plus

• Willingness to travel throughout New York City as needed
• Primary work locations in Brooklyn and Manhattan
• Flexibility for occasional non-traditional work hours

Hourly Rate: $21.63

Benefits Include:

• Medical, dental, and vision insurance
• Flexible Spending Account (FSA)
• Paid holidays

NY Headquarters
1430 Broadway, 13th Floor
New York, New York 10018