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Rapid Rehousing Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: sus.com
Full Time position
Listed on 2026-08-17
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work, Family Advocacy & Support Services, Community Health
Salary/Wage Range or Industry Benchmark: 45000 - 50000 USD Yearly USD 45000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: New York

Min

USD $45,000.00/Yr.

Max

USD $50,000.00/Yr.

Position Overview

SCOPE OF ROLE
:

The Rapid Re-Housing Support Specialist plays a key direct service role in the S:

US Supportive Services for Veteran Families (SSVF) program. They support veteran families’ housing goals and their access to core supportive services, including housing planning, income and benefits maximization, legal aid, and deliver support with permanent housing applications, temporary financial assistance and specialized services. The RRH Specialist supports veteran families’ housing search, placement and stabilization in their apartments. The RRH Specialist will provide day-to-day support to veteran households, and assist with outreach, engagement and service delivery to veteran participants across the five boroughs of NYC and Long Island.

The RRH Specialist will work directly with stakeholders and veterans to enroll and support access to SSVF services and Temporary Financial Assistance. They manage the program’s service delivery to veteran households referred directly by local VA Medical Centers’ HUD VASH programs.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Assist participants in the SSVF program to define, plan and achieve their goals related to SSVF such as homeless prevention/rapid rehousing, income and benefits maximization and other goals for their housing stability.
  • Meet with designated VA staff to review cases and enroll veterans referred by HUD VASH for SSVF Temporary Financial Assistance.
  • Collect, review and process all required paperwork to screen, enroll and serve Veterans with HUD VASH in the SSVF program.
  • Act as a close liaison between S:

    US and the local VA teams.
  • Process SSVF Temporary Financial Assistance and other services according to agency and VA standards.
  • Monitor and report on SSVF data as directed by program management.
  • Maintain a caseload of specialized SSVF cases, mostly comprised of HUD VASH referrals for TFA into the program.
  • Assist Veteran households with accessing needed community services, including but not limited to public benefits such as SNAP, WIC and TANF, clothing, legal & child care services, educational and training resources, transportation assistance, and other supports through the development of a referral network and close follow-up.
  • Complete the SOAR program training and certification, and use that system to process households’ SSA applications.
  • Seek out, foster and interface with representatives from referring agencies in order to facilitate the delivery of program services, tracking referrals as needed.
  • Develop, assess and monitor individualized housing stability plans in conjunction with SSVF staff.
  • Track program milestones, including HSP completion dates, re-certifications and retention data as directed by program management. Maintain detailed benefits and referral outcome records.
  • Work with the case management, employment and outreach teams to navigate participants to community resources.
  • Assist with administrative functions of the housing search and placement process (i.e. data entry, filing leases, W9 forms, organizing charts, delivering checks, setting up utilities, ordering household items, etc.).
  • Follow-up with households to assess their ongoing housing stability needs.
  • Assist program management in regular participant record reviews.
  • Coordinate referrals for internal and external housing, health navigation, employment and core services for the full veteran family.
  • Maintain a strong knowledge of VA and community resources and support participants in navigating through these services.
  • Coordinate referrals for SSVF legal services and specialized programming as needed.
  • Accompany Veterans to various appointments at: DSS, VA, SSA, court, shelter, GPD, etc.
  • Document all engagements with participants and applicants according to VA and S:

    US standards, including the writing of case notes and contact logs.
  • Maintain the highest levels of confidentiality and professional boundaries according to S:

    US and funder standards
  • Attend and actively engage in all team meetings, supervisions and trainings.
  • Respond to veteran and program needs promptly, accurately and with courtesy and respect.
  • Support team members in the delivery of…
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