Family Development Coach

Location: New York

For over 60 years, Metropolitan College of New York (MCNY) has maintained a tradition of offering highly motivated adult learners an education that combines applied skills with professional knowledge, fostering personal transformation and positive change in workplaces and communities. MCNY is a private, nonprofit college accredited by the Middle States Commission on Higher Education. The College is home to three schools: the Audrey Cohen School for Human Services and Education, the School for Business, and the School for Public Affairs and Administration.

Recognized as both a Predominantly Black Institution (PBI) and a Hispanic Serving Institution (HSI), MCNY is dedicated to serving a significant percentage of students of color, particularly from underrepresented communities.

Founded in 1964 by Audrey Cohen, an educational visionary and activist, MCNY’s mission has remained steadfast, emphasizing Purpose-Centered Education to empower students to achieve their academic and professional goals.

About the Program Metropolitan College of New York (MCNY) is a purpose-driven institution committed to advancing social justice and community transformation through higher education. The MCNY Fatherhood Initiative, funded by the NYC Department of Youth and Community Development (DYCD), empowers fathers and father figures—both custodial and noncustodial—to strengthen family relationships, achieve economic stability, and engage more fully in their children’s lives.

The program combines workforce training, parenting education, college access, and wraparound support services through partnerships with community-based organizations, employers, and city agencies.

Position SummaryMCNY is hiring two Family Development Coaches to provide individualized support to fathers participating in the Fatherhood Initiative. Each Coach will play a critical role in helping participants achieve their educational, employment, and family goals through one-on-one coaching, case management, and connection to community resources. Reporting to the Fatherhood Program Director, the Coaches will work closely with program staff and partners to ensure high-quality, participant-centered services aligned with DYCD performance measures and MCNY’s Purpose-Centered Education model.

Key Responsibilities Participant Support and Case Management Conduct intake assessments to identify participants’ strengths, challenges, and goals related to parenting, employment, and education.

Develop individualized family development plans and provide regular one-on-one coaching to support goal achievement.

Coordinate referrals for education, employment, housing, legal, and health services.

Facilitate or co-facilitate parenting, life skills, and financial literacy workshops.

Maintain consistent communication with participants to support engagement, retention, and completion.

Document all services and outcomes in DYCD Connect and internal data systems.

Perform other duties assigned by the Program Director.

Program Coordination and Collaboration Work collaboratively with MCNY Career Services, STRIVE, Union Settlement, and other partner organizations to ensure access to workforce and support services.

Participate in staff meetings, professional development sessions, and cross-agency trainings.

Assist in outreach, recruitment, and orientation of new participants.

Support planning and implementation of family engagement and community events.

Compliance and Reporting Ensure compliance with DYCD guidelines for participant eligibility, service delivery, and documentation.

Prepare reports, case notes, and follow-up summaries as required by the Program Director.

Contribute to program evaluation and continuous quality improvement efforts.

Qualifications Required Minimum  High School Diploma or equivalent;
Associate’s degree in Social Work, Human Services, Criminal Justice or a related field, or equivalent experience preferred.

Experience working with NYC public systems (e.g., ACS, HRA, OCSS) strongly preferred.

Proficiency in Microsoft Office.

The Family Development Coach will occasionally work evening hours (typically until 8:00 p.m.) and up to two Saturdays per month to accommodate…