Residential Aide - Barbara Kleiman Men's Shelter

Location: New York

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering individuals and families to renew their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title:

Residential Aide Program:
Barbara Kleiman Men’s Shelter Salary: $35,471.80 annually

Program Description The Barbara Kleiman Men’s Shelter is a 200-bed, 24/7 emergency shelter for homeless men. The program will serve both individuals diagnosed with mental illness and/or substance use disorders (130) and individuals who are employed/seeking employment (70). Our comprehensive services include case management, individual and group counseling, mental health care and primary medical care, recreational activities, occupational therapy, employment services and job readiness services, and housing placement assistance.

Overall Responsibilities:

Under the direction of the Shift Supervisor, Operations Coordinator, and Assistant/Program Director, the Residential Aide provides direct assistance to the clients in adherence to the rules and regulations of the shelter.

Essential Duties and Responsibilities:

Depending upon, shift, the essential duties of the Residential Aide include but are not limited to the following activities:

Assists in the day-to-day operations of a shelter for homeless individuals

Processes new client intake information, bed assignment, maintains the daily census records and provides Department of Homeless Services (DHS) with daily census figures.

As needed, provides clothing and personal care items to clients.

Distributes mail, appointment slips and other documentation to clients.

Writes detailed incident reports regarding client activity and the condition of the entire shelter.

Documents and maintains Shift Summaries and Log Books Conducts searches of client lockers

Conducts client pack-ups and property return.

Manages CARES, the DHS client database

Participates in trainings and staff meetings.

Utilizes CPR/First Aide and/or Narcan techniques in emergency situations and conforms to OSHA standards

Available to work overtime, weekends, and holidays.

Performs other related duties as assigned by the Supervisor.

Must enforce Fire Safety Plan Based on location, assists clients with laundry services and manages linen exchange for shelter residents

Conduct scheduled facility safety/house runs/community runs (timing is site specific)
Escorts clients to appointments outside of the facility as needed (site specific mode of transportation)
Grants and records client access to their medications

Physical Activities While performing the duties of this position, Residential Aides must be able to climb stairs, walk throughout the facility, stand to talk to clients and staff, sit for extended periods of time at the computer, and bend, or squat to get records from the files and lift up to 30lbs unassisted while helping clients with their property pack-up and distribution.

Assistance may be provided for heavier weights.

Education/Experience Requirements High School diploma/GED and/or familiarity with the underserved population, including but not limited to, homelessness, substance use, mental health and LGBTQIA+ populations.

Certificates and Credentials Fire Guard certification F-02 or Fire Safety Coordinator F-80, as dependent on site;
First Aide/CPR;
Narcan Certified;
Receipt of certification is required within 15 days of completion of training

Preferred

Skills:

Team Building:
Ability to work with staff to enhance their skills; ability to foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.

Organizational:
The ability to assess work requests, creates order of priorities, and assigns work to staff and monitor its timely completion.

Communication:
Excellent oral, writing, and listening skills.

Interpersonal:
An ability to interface with clients as well as all levels of staff.

Computer:
Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.

Language:
Bilingual or multilingual a plus.
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