Assistant(E) De Service Social H​/F

job title

assistant de service social

under the authority of the technical advisor responsible for the social service department of the crous, the social service assistant's main missions are:

• welcome, inform, and socially support students to help them adapt to the specifics of university life and, in the long term, to integrate into professional life:
• welcome, advise, and socially support students through individual care;
• evaluate situations, develop negotiated aid plans, orient to appropriate organizations, and inform about access to rights;
• know the social devices and rights related to students facing specific problems (disability situation and rights of foreign students) and young people in general (youth aid fund…);
• write social notes and evaluations;
• process financial aid request files related to internal and external devices;
• participate in different commissions and meetings;
• report to the technical advisor on the difficulties encountered by students.
• advice and expertise on the institution's student living conditions and participation in social policy:
• participate in the search for institutional and non-institutional responses;
• participate in the life of the team and service, report on meetings and gatherings;
• initiate and develop collective prevention and information actions;
• inform about problems with social impact.
the social service assistant benefits from technical autonomy within the framework of their professional responsibilities. However, they must take into account hierarchical rules and participate in the priority actions set by the service. Their interventions are carried out according to the deontological rules governing the profession (professional secrecy).

main activities:

• welcome, inform, and accompany students faced with social difficulties.
• evaluate situations, build individualized aid plans, and orient to the appropriate devices and partners.
• process financial aid request files from the crous and institutional partners (specific aids, donations and legacy, fsdie, exoneration requests, food aid requests…).
• write professional writings and report on their activity to the service responsible (notes, social evaluations, concerning information, social report, activity report of the sector).
• participate in the different commissions.
• contribute to the student social policy by advising the institution.
• develop network work and partnerships and devise and implement prevention and collective information actions, in particular on their sectors.

knowledge-to-be:

• attending listening and availability in the help relationship.
• respect for the deontological and ethical principles of social work.
• team spirit and sense of partnership work.
• relational skills, diplomacy, and self-control, especially in mediation or emergency situations.
• sense of initiative and adaptability to varied and complex situations.
• self-control and diplomacy.
• mobility and availability, allowing intervention in different sites and professional contexts.
• professional vigilance and intellectual curiosity, allowing continuous updating of knowledge, practices, and social intervention devices.

know-how:

• identify, analyze, and evaluate the expressed or implied difficulties from individual professional interviews.
• contribute to solving these difficulties by implementing the devices specific to the establishment and partners.
• apply the rules of confidentiality, professional secrecy, and internal control procedures during social follow-ups, collection, processing, transmission, and archiving of social information.
• master professional writings, secure them using appropriate it tools, and business software provided.
• master the regulatory framework of internal and external social action devices with indispensable social vigilance to update knowledge in relation to the student public.
• master it tools (office pack, dedicated business software and applications).
• know how to adapt your organization during periods of high activity and/or social emergency situations by evaluating risks and priorities.
• contribute to the establishment, development, and animation of a pertinent partnership network (crous, training…