Case Manager II

Orange County Community College (SUNY Orange), located in the scenic Hudson Valley, is a multi-campus College with locations in the cities of Middletown and Newburgh, NY. We proudly claim the distinction of being the first county-sponsored New York State Community College. And, for over 70 years, SUNY Orange has been the primary workforce provider and educational resource for residents of Orange County and neighboring counties.

Our students come from all walks of life and are committed to their education and career development. Our graduates speak highly of a curriculum that challenges them and prepares them upon graduation to be competitive and successful if they are directly entering the workforce or to thrive when they transfer to four-year institutions. SUNY Orange values diversity, has been certified as a Hispanic Serving Institution (HSI) and has been named a Military Friendly college.

The College seeks dynamic individuals eager to engage in thoughtful, energetic and impactful leadership, and to help shape the future of a College that is respected within its community. If you desire the opportunity to mold the members of our diverse student body into the accomplished professionals and leaders they wish to become, crave an administrative atmosphere where creativity and forward-thinking ideas are welcomed, and are willing to roll up your sleeves to make it all happen, we encourage you to consider joining our College community.

The Employment & Training Administration is currently seeking two full-time Case Manager II professionals to join theirteam - one for the Middletown location and one for Newburgh.

The Case Manager ll is a hybrid position in the Welfare to Work Employment Unit to include case management and job development.

The Case Manager will plan, coordinate and supervise the activities of individuals enrolled in Welfare to Work programs. Referrals of employable participants are made by the Department of Social Services to meet mandated work requirements.

The essential nature of the position is to assign program participants to employment activities to meet federal participation work requirements. Maintenance of participant records, data entry and case note activities will be entered into and managed in a state database/computer system. Organization and computer experience is required.

Duties also include a supportive role with the Job Readiness Training Program (JRT) team, including job search instruction/workshops and job development, and related activities to meet the goal of job placement.

The position calls for work with clients with multiple barriers to employment including homelessness, justice involved, domestic violence and economically disadvantaged individuals and families. The candidate must be kind, patient, and have strong counseling skills to assess and overcome client barriers to improve responsiveness and compliance with ETA program demands.

The Case Manager must be able to travel between the Career Centers and other sites as needed.

Key responsibilities include
:

• Provides assistance to participants through referral to job readiness training programs, support services, and other appropriate work activities leading to employment.
• Approves, monitors, oversees and evaluates the efforts of assigned participants in programs to achieve work participation requirements provided through Orange County Career Centers/Employment & Training Administration.
• Participates in case conferences, informational meetings with various partner agencies and/or service providers regarding client participation programs, job readiness activities and self-sufficiency plans leading to independence.
• Counsel individual participants to motivate, reinforce and develop a solid work ethic and achieve realistic goals. Will formulate career plans and evaluate barriers to employment as assigned.
• Maintains participant program records, enters and updates data into Welfare to Work Case Management System (WTWCMS), including the formulation of an assessment, employment plan and other relevant data.
• Completes reports, compiles statistics, prepares caseload for monthly local and state case reviews.
• May provide orientation, job readiness, training workshops, and travel on the van with jobseekers to employer visits for applications and interviews.
• Provide mentoring to clients in their job seeking and post-employment related needs. May include employer and work site visits.
• Provide retention services to both customer and employer.
• May make training related program or work-site field visits to evaluate participant progress.

Education & Experience

Required:

Bachelor's Degree in a related field; OR Associate's Degree and one (1) year experience working in job training, placement or human service programs; OR three years equivalent work experience. Must be able to travel between the Career Centers and other sites as needed. Strong organizational and computer skills are required.

Preferred Knowledge, Skills, Activities and…