Housing Specialist - RRH

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.

The Housing Specialist will be responsible for assisting very low-income veterans with identifying and obtaining safe and affordable housing opportunities. The incumbent will be responsible for developing and cultivating housing leads and resources through community agencies, landlords and real estate brokers willing to accept program participants with little or no income. The Housing Specialist will also work with immediate veteran family members, the VA, NYCHA, HPD, and HRA to ensure housing is secured and maintained in a timely and efficient manner.

Position
:
Housing Specialist

Location
:
Manhattan

Reports To
:
Assistant Director of Housing, Data & Quality

Status
:
Non-Exempt

Compensation
: $50,000.00 to $55,000.00 annualized

• Conduct housing intakes and assessments with veterans referred from the Case Manager and other staff to assess housing needs and preferences utilizing a Housing-First approach.
• Develop and cultivate strong relationships with housing resources, including landlords, brokers, and real estate agencies.
• Provide hands‑on housing counseling and placement assistance to enable veterans to find suitable housing, including identifying viable housing options, accompanying veterans to apartment viewings, conducting inspections, assessing rent reasonableness, and conducting neighborhood research throughout NYC and surrounding areas.
• Assist veterans in completing landlord and property management housing applications, including helping to secure needed documentation and accompanying veterans to housing viewings and appointments.
• Advocate on behalf of the veterans with landlords and brokers to overcome any issues or challenges to securing suitable housing.
• Assist with securing resources for security deposit, broker’s fees, moving expenses, bedding, and household items through referrals and completion of all initial Financial Assistance Requests for veterans receiving Temporary Financial Assistance at move‐in. Ensure that all required supporting documentation is present in the request.
• Collaborate as a member of the larger Jericho Project team and serve as a housing resource expert as needed.
• Serve as point‑of‑contact for landlords; work with case manager and client to resolve issues affecting client’s ability to maintain housing and positive landlord/tenant relationship.
• Assist clients with referrals and applications for housing vouchers including HUD VASH, Section 8 from HPD and NYCHA, and City vouchers through HRA such as City FHEPS.
• Assist clients with approved 2010es access supportive housing by making housing referrals, contacting providers, and attending housing interviews.
• Help to conduct orientation sessions with new participants to explain housing rules and regulations and lease obligations, as well as housing quality standards and housing assistance policies.
• Computes housing assistance payments, tenant rental amounts, utility reimbursements,…