Career Counselor - Gun Hill​/Laconia

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.

As a member of Jericho’s Workforce Opportunities team, Career Counselor will provide workforce development services to program participants in order to help them achieve the highest possible level of employment, educational attainment, skills development, and/or other meaningful activity, e.g., paid internship. Career Counselor will also work closely and collaboratively with the case management and Business Services team to ensure that tenants’ employment and educational goals are fully met.

Position: Career Counselor
Location: Gun Hill/The Laconia (Bronx)
Reports To: Coordinator of Young Adult Employment Services
Status: Non-Exempt
Compensation: $53,000.00 to $55,000.00 annualized

• Manage a caseload of about 100 participants in multiple buildings to help them access education/ training opportunities, prepare for employment, find and keep employment, and maintain economic self-sufficiency.
• Maintain active engagement in all phases of tenant enrollment in Workforce Opportunities (WfO) services, from outreach to completion of assessments and service plans.
• Develop and implement effective client engagement strategies; maintain high level of participation in WfO services; conduct, at minimum, bi weekly outreach to all participants and maintain related progress notes.
• Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated twice a year, and more often where needed.
• Identify and refer participants to job training programs; HSE, ESOL and other adult literacy and life skills programs; college and other higher education programs, as identified in participant’s service plan.
• Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills.
• Work closely with WfO’s Employment Specialists; respond to job leads within required time frames; identify and refer participants for matching positions, using the Jericho AWARDS system and other methods of referral.
• Assist participants in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
• Provide job retention and follow up services to all employed participants for a minimum of two years; offer re-placement services and referrals to training and educational programs as needed.
• Access community resources to aide participants in their job search, job retention and/or re- placement efforts.
• Actively participate in case conferencing sessions with the case management team and the program director and in some cases, the Business Services team.
• Regularly attend the WfO monthly team meetings and supervisory meetings as scheduled and required.
• Maintain and update participant records in the AWARDS system within required time frame.
• Provide reports on participant engagement, job readiness/job search/education/training activities, and job placement outcomes as…