Services Coordinator - Workforce
Listed on 2026-08-27
-
Social Work
Human Services/ Social Work, Community Support Services
Location: New York
Benefits Services Coordinator - Workforce Opportunities
Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.
Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.
In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in‑house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well‑being—one person, one home, and one community at a time.
About Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.
Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered‑site apartments throughout New York City. Our housing‑first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.
In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in‑house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well‑being—one person, one home, and one community at a time.
About the Position Benefits Services Coordinator will enhance capacity, educate staff, and provide technical assistance on all matters related to public benefits systems and entitlements for Veterans, low‑income individuals and families, people living with disabilities, and low‑income young adults, in order to facilitate and maximize access to benefits for Jericho clients.
Position
:
Benefits Services Coordinator
Location
:
Manhattan
Reports To
:
Coordinator of Young Adult Employment Services
Status
:
Non‑Exempt
Compensation
: $66,300.00 to $70,000.00 annualized
Responsibilities :
- Develop and implement strategies for continuous quality improvement of benefits services delivered to Jericho tenants and program participants.
- Perform as Lead educator on entitlements; design and deliver internal trainings for staff and management as needed.
- Identify and recommend offsite trainings related to the public benefits systems and resources for Jericho staff.
- Create systems for regularly communicating changes in the government entitlement policies and procedures with Jericho staff and management.
- Liaise with government offices on behalf of staff and troubleshoot problems in the benefits application process.
- Recruit for and manage the Adult and Child SOAR Specialist teams; oversee certifications, maintain accurate data and prepare monthly reports; complete quality reviews of applications.
- Educate and coach SOAR Specialists on preparing and submitting SOAR applications, including medical summaries; provide technical assistance as needed by the complexity of applications.
- Train and supervise the Benefits Specialist positions; complete performance reviews, prepare monthly…
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