Care Manager Assistant; Floater - boroughs

• Location 1240 39th Street,Brooklyn, NY, 11218,United States
• Base Pay $29.00 - $31.00 / Hour
• Job Category Managed Care, MLTC, MAP
• Employee Type Full Time
• Required Degree High school
• Travel 75%

The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.

• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role

• Able to travel and conduct home visits, vehicle required
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

• The Appropriate background and experience in Care Management and/or MLTC services.
• Bilingual preferred (Cantonese/Mandarin).