TRC - Job Coach

200 Dunham Ave, Jamestown, NY 14701, USA

Posted Monday, August 24, 2026 at 4:00 AM

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.

RESPONSIBLE TO: Employment Services Supervisor

FUNCTION: To provide training and support to people with intellectual, developmental disabilities and other related disabilities in competitive employment. The job coach will provide necessary training, support and follow-up services to support people to maintain competitive employment. This includes working with businesses to ensure successful retention of the person receiving employment supports.

REQURED

KNOWLEDGE, SKILLS AND ABILITIES:

Must have knowledge of principles of Vocational Rehabilitation, Placement, and supported employment and Department of Labor standards, Communication skills necessary to work with program participants, families, local business partners, and other agency personnel. Ability to:

• Coordinate services among several providers
• complete all required reporting in a timely manner
• learn educational/training techniques for the intellectual and developmentally disabled and other related disabilities.
• work successfully in diverse community based work environments.
• learn the terminology, regulatory requirements, purpose and acceptable practices associated with each service provided.
• understand and follow written and verbal instructions
• be flexible to accommodate the persons needs
• work without direct supervision, exercise sound judgment, make accountable decisions and take initiative
• work successfully in a team environment
• work a flexible schedule on a variety of shifts and day, including nights, weekends and holidays
• Travel throughout the county to various sites within the day/ week
• Represent TRC in a professional manner at all times Willingness to travel within the community. Fulfillment of all regulatory skill certifications and all required trainings. Physical condition commensurate with the demands of the job. Must be flexible, highly persistent, patient, and motivated to work with difficult candidates, and possess a desire and ability to work unusual hours.

Job Coach I:
Grade 11 High school or equivalency diploma required and Two (2) years of related experience in a job training capacity or Vocational Rehabilitation. Valid driver’s license and acceptable driving record according to guidelines established by The Resource Center’s insurance carrier, use of personal vehicle and automobile insurance (minimum of New York State’s statutory requirements for personal liability) is required.

Job Coach II Grade 12 Eligibility for movement into a Job Coach II after 1 year experience as a Job Coach I, satisfactory SPR, all up to date internal training requirements completed and successful completion of 24 hours of Innovations Training specializing in Employment related training. 6 hours of continuing education per year required after the first year and ongoing each year.

Valid driver’s license and acceptable driving record according to guidelines established by The Resource Center’s insurance carrier, use of personal vehicle and automobile insurance (minimum of New York State’s statutory requirements for personal liability) is required.

• Demonstrates professional demeanor and represents TRC in a professional manner at all times.
• Interacts with business partners and acts as a liaison with employers in…