Family Coach - Suffolk Enhanced Supervised Visitation

Join Our Team as a Family Coach Are you passionate about supporting Families and Communities Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Family Coach to join the Enhanced Supervised Visitation Program.

Salary: $25/ hour

Schedule:

35 hours per week Flexible hybrid schedule with evenings/ weekends hours

Location:

3555 Veterans Memorial Hwy, Suite B in Ronkonkoma 11779

What drives the core purpose of this job:

The Family Coach is responsible for providing supervision of parent/child visits for families referred by the Suffolk Department of Social Services. The Family Coach will work with families on enhancing parenting skills and will develop goals with parents to assist them in transitioning from supervised visitation to reunification and/or unsupervised visitation, as appropriate. The Family Coach will assist families in making connections with local resources for basic needs and those of their children.

What are the key responsibilities:

Provide in-home, community, and office-based supervision of visits using supervised coached visitation and parent training.

Attend relevant periodic trainings to be kept informed of current research and best practices in the field provided by DSS and implement strategies/techniques learned.

Submit written progress reports as required by the Department of Social Services.

Attend regular progress meetings with caseworker and parents to discuss parents progress and develop goals collaboratively.

Conduct intakes with new families referred to the program.

Assist parents in securing outside resources as needed.

Transport families to and from visits using agency van or personal vehicle if needed including the ability to lift, carry, and secure children into appropriate child restraint car seat.

What key knowledge, skills, and abilities are required to excel in this role:

Bachelors degree in a related field required MSW/Masters preferred.

Minimum of one year experience working with families required.

Must have good communication skills, both oral and written; must have the ability to work cooperatively with the department of social service professionals and other professionals interfacing with program clients.

Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.

Must have access to automobile and possess valid New York State Drivers License.

What We Offer At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.

We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge.

Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.