Case Manager & Prevention & Education Coordinator

Case Manager & Coordinator for Prevention and Education

The Case Manager & Coordinator for Prevention and Education is a student-centered professional responsible for providing coordinated support to students experiencing academic, personal, behavioral, health, or wellness challenges while leading campus-wide prevention education initiatives that promote student well-being and success. Reporting to the Assistant Dean of Students for Residential Communities & Student Well-Being, this position serves as a key member of the Student Experience team by connecting students with campus and community resources, coordinating individualized support plans, and developing evidence-informed educational programs focused on health promotion, mental health awareness, substance misuse prevention, interpersonal violence prevention, and student wellness.

As a highly residential institution, Alfred University is committed to fostering a community where students thrive academically, socially, and personally. This position plays an integral role in supporting student persistence, belonging, and holistic development.

Rate: $22.20-$23.54, 35hrs/week 10-month position

Student Case Management (40%)

• Serve as a central point of contact for students experiencing personal, academic, behavioral, health, or wellness concerns.
• Assess student needs and coordinate individualized support plans in collaboration with campus partners.
• Conduct outreach to students referred through faculty, staff, residence life, Public Safety, CARE Team, Student Conduct, and other reporting mechanisms.
• Monitor student progress through regular follow-up meetings and communication.
• Maintain accurate documentation utilizing the university's student success and case management systems.
• Coordinate referrals to campus resources including Counseling Services, Health Services, Academic Success, Accessibility Services, Financial Aid, Student Conduct, Residential Communities, Title IX, and community agencies.
• Participate in the University's CARE/Behavioral Intervention Team and assist with coordinated response efforts.
• Support students returning from medical or mental health leaves, hospitalization, or other significant interruptions.

Prevention Education

• Develop and implement a comprehensive prevention education strategy aligned with national best practices and institutional priorities.
• Coordinate educational programming focused on: mental health awareness, suicide prevention, alcohol and other drug education, sexual violence prevention, healthy relationships and consent, bystander intervention, stress management and resilience.
• Partner with Residential Communities to integrate wellness education throughout the residential experience.
• Coordinate campus awareness campaigns during national health observances and prevention months.
• Collaborate with student organizations, Athletics, Residential Communities, Title IX, Student Engagement, and Orientation to deliver educational initiatives.
• Evaluate program effectiveness through assessment and learning outcomes.

Student Outreach & Community Engagement (15%)

• Build meaningful relationships with students through visible outreach and engagement.
• Assist with orientation, Welcome Week, residence hall programming, and campus wellness initiatives.
• Support peer educator and student ambassador programs related to health and wellness.
• Represent Student Experience at campus events and collaborative initiatives.

Assessment, Collaboration & Administrative Responsibilities (10%)

• Collect and analyze data related to case management trends, outreach efforts, and prevention programming.
• Prepare annual reports and assessment summaries demonstrating student impact.
• Assist in policy development and campus-wide wellness initiatives.
• Remain current on emerging issues and best practices in higher education, case management, and prevention education.
• Serve on university committees as assigned.

Required:

• Master's degree in Higher Education, Student Affairs, Counseling, Social Work, Public Health, Health Education, Psychology, or related field.
• Two years of professional experience in higher education, student affairs, counseling, health promotion, case management, or related field.
• Demonstrated knowledge of student development theory and wellness promotion.
• Strong interpersonal, crisis response, and organizational skills.
• Ability to interface with distressed students, maintain confidentiality, function independently, use discretion, exercise judgment to make decisions, and be able to re-prioritize on an ongoing basis.
• Demonstrated ability to work with persons of diverse social, cultural, economic, and international backgrounds in support of student services, wellbeing and learning.
• Ability to manage sensitive information with professionalism and confidentiality.
• Excellent written and verbal communication skills.

Preferred:

• LMSW with 2+ years of social work experience
• Experience with student conduct, behavioral intervention teams, CARE teams, or case…