Early AM Outreach Specialist

Position: Early AM Housing Outreach Specialist (Downtown)
Location: New York

Program

Description:

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community.

The Uptown team serves the UWS and UES of Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes W. 59th – W. 110th Street &

E. 59th –

E. 96th Street, river to river. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river.

Position Summary:

The Housing Outreach Specialist works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position serves as a case manager for adults experiencing street homelessness, with the goal of placement into transitional and permanent housing. The position works collaboratively across teams and organizations to achieve this goal.

Schedule:

Monday-Friday 5:30am-1:30pmHourly Rate: $22.25 - $25.77

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Role, Responsibilities, and Essential Duties Serve as case manager for adults experiencing homelessness, with a goal of placement into transitional and permanent housing

Perform intake, assessment, service planning, advocacy, referral and escort services

Maintain client case records and enter data in computer database using handheld and desktop computers

Provide follow-up case management for clients placed in housing, to promote retention and document outcomes

Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement

Coordinate team’s multiple referral sources for caseload additions

Ensure referred clients are properly documented in MOCapp and connected to an assigned Housing Outreach Specialist Participate in outreach trips to identify and communicate with unsheltered individuals

Drive outreach van and take public transportation when needed

Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan, including the HOPE count

Other duties as required

Qualifications/Educational Requirements Bachelor’s Degree preferred

Prior experience with the homeless and/or mentally ill population preferred

Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
Flexibility in work hours; available to work evening, overnight and weekend shifts as required

Skills, Knowledge and Abilities Understanding of housing first and other harm reduction models

Ability to multitask

Strong interpersonal skills

Strong written and verbal skills

Team player

Good judgement

Computer

Skills:

To perform this job successfully, an individual should be:

Proficient in Microsoft Outlook

Experience with , or ability to learn, computer databases such as Street smart, MOCapp, and CARES Physical Requirements Frequent walking and standing

Ability to lift up to 30 lbs, including client belongings

Work Environment Indoors and outdoors; all weathers

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender,…