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Intake Coordinator

Job in New York, New York County, New York, 10261, USA
Listing for: The Fortune Society, Inc.
Full Time position
Listed on 2026-09-04
Job specializations:
  • Social Work
    Human Services/ Social Work, Youth Development, Crisis Counselor, Community Health
  • Non-Profit & Social Impact
    Human Services/ Social Work, Youth Development, Community Health
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

Job Details

Job Location:

Castle Gardens (West Harlem) - New York, NY 10031

Position Type:
Full-Time Non-Exempt

Salary Range: $30.22 - $32.97 Hourly

Title:

Intake Coordinator

Unit:
Housing (MOC-J/Scattered Site)

Reports to:

Assistant Director of Property Management

Status:
Full Time;
Regular, Non-Exempt

Salary Range: $30.22 to $32.97 per hour (approximately $55,000 to 60,000 annually)

Location:

625 W 140th Street, New York, NY 10031

Days/

Hours:

Monday – Friday, 9am – 5pm

Organization Overview

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap‑around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with over $90 million in annual budget with approximately 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service.

Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program.

Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 18,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodation may be made to enable intervals with disabilities to perform the essential functions of the job.

Core Competencies Mission and Fit

Embodies Fortune’s mission and fit, and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re‑entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Communication

The candidate must be proactive, work collaboratively, build strong professional relationships, and demonstrate a solution-oriented approach. They must also communicate effectively, both verbally and in writing

Cultural Competence

Embraces the value and potential of all individuals regardless of race, ethnicity, gender, sexual orientation, or class.

Job Knowledge

The Intake Coordinator must demonstrate excellent job skills and knowledge relating to the housing intake process and understanding of the qualifications for each contract in the portfolio. They should have a critical understanding of the housing landscape and where potential candidates can be placed. Demonstrate expertise in the CAPS system. Possess the ability to establish relationships with housing specialist, case management, and program directors to ensure a steady stream of referrals and possible waitlist.

Essential Duties and Responsibilities
  • Assist with operations of referrals and program enrollments, based on contractual…
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