Case Manager
Listed on 2026-09-18
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Social Work
Human Services/ Social Work, Community Health, Mental Health, Substance Abuse Counselor
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996,we’veworked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and moreequitableneighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work ovatingjustice.org.
THE OPPORTUNITYThrough the Alternative to Incarceration (ATI) program, the Queens Community Justice Center (QCJC) offers meaningful responses to low-level offenses such as shoplifting, reckless driving, and illegal drug use. Individuals charged with misdemeanor offenses often struggle with underlying issues such as substance use disorder, mental illness, unemployment, and trauma. In response to low-level charges, judges may mandate participation in a range of social services designedtoassistparticipants with their needs.
These services take a trauma-informed and strength-based approach.
Queens Community Justice Center is seeking a Case Manager whose primary focus will be working with individuals who engage in Alternative to Incarceration (ATI) programming. Reporting to the Coordinator of Adult Operations, the Case Manager is primarily responsible for leading psycho educational groups and restorative justice-based circles for participants engaged in programming with Queens Community Justice Center. The Case Manager will provide one-on-one case management to program participants.
The Case Manager may also be called upon to provide general support needed for program participants and QCJC operations.
- Provide comprehensive, clinically informed case management services and services
- referrals to individuals to help address issues such as substance use, mental
- health, trauma, housing, and educational/vocational needs;
- Provide individual and group counseling services to a caseload of short-term court mandated clients;
- Assist with data entry and ensure the accuracy of the information in the electronic
- case management system, including entering case notes and assessment, case
- management, programming, and case outcome data;
- Supervise and monitor participants admitted to ATI programming through regular in person or virtual meetings, phone calls, emails, and text messages;
- Coordinate with service providers to facilitate, follow up, andassistparticipants
- with service referrals;
- Provide connections to resources related to housing, health insurance, educational,
- and vocational needs;
- Conduct intakes and needs-based screenings for newly mandated clients;
- Co-facilitate and develop skills-based groups for participants based on presenting
- needs asdeterminedby a thorough needs assessment;
- Establishandmaintainlinkages with community partners who can provide age-appropriate interventions and services to court-involved individuals;
- Assist with data management and grant reporting, compliance monitoring, and
- courtroom coverage when needed;
- Participating in interdisciplinary treatment meetings;
- Provide clinical services as described above to program participants voluntarily
- post-mandate;
- Support Resource Coordinator with court coverage and intake of Alternative to
- Incarceration (ATI) referrals
- Assist with other programmatic and…
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