Financial Literacy Specialist

About Us

Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We believe every person deserves a place to blossom, and we’re building the tools, systems, and teams to make that possible.

At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there.

We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared.

We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home.

Anthos|Home is seeking an experienced social service professional for the role of Benefits & Financial Literacy Specialist. The Benefits & Financial Literacy Specialist will work on a team reporting to the Aftercare Supervisor.

In this role, the Specialist is dedicated to helping Participants secure and maintain the public benefits they are entitled to and build the financial footing that sustains long-term housing stability. This is a specialized, non-clinical role that complements the housing stabilization work of Aftercare Specialists.

The role has two connected halves. The first is benefits navigation: screening for eligibility, supporting applications from submission through determination, accompanying Participants to benefits centers and appointments when in-person advocacy makes the difference, and staying with a case until it resolves. The second is financial stability support: working alongside Participants who have fallen behind on rent to build realistic budgets, understand repayment options, and establish the structure that keeps a tenancy intact.

A core part of the job is identifying new referral partners across the city, building those relationships, and connecting Participants to them through warm handoffs.

This role is hybrid, with regular travel across the five boroughs for appointments, accompaniments, and partner meetings.

• Conduct benefits screenings to identify eligibility across SNAP, Medicaid, Cash Assistance, SSI/SSDI, SCRIE/DRIE, utility assistance programs, and other applicable benefits.
• Support Participants through the full application process, including gathering and organizing documentation, completing submissions, and troubleshooting online portals such as ACCESS HRA.
• Accompany Participants to benefits centers, HRA appointments, and fair hearings when in-person support or advocacy is needed.
• Track pending applications and follow up proactively to resolve delays, missing documentation, and case errors.
• Support Participants through denials and appeals, including preparation for and attendance at fair hearings.
• Monitor recertification timelines and support Participants in completing them on time to prevent a loss of benefits.
• Serve as the Aftercare team's resource on benefits barriers, troubleshooting complex or stalled cases and advising Aftercare Specialists on how to resolve them.

• Partner with Participants who have fallen behind on rent to build a clear picture of income, expenses, and obligations, and develop a workable plan forward.
• Support Participants in understanding and pursuing arrears assistance options, including One Shot Deal applications and other emergency assistance.
• Provide ongoing budgeting and financial coaching, including saving, banking, credit building, and planning for the expenses that come with a new home.
• Establish regular check-in structures with Participants working through a repayment plan so that progress is visible, tracked, and supported.
• Facilitate recurring group workshops on benefits, budgeting, credit, and financial planning.

• Identify, vet, and build relationships with new referral partners across benefits access, financial counseling, legal services, tax preparation, and emergency assistance.
• Maintain and regularly refresh a working referral inventory for the Aftercare team.
• Make warm referrals and follow through to confirm that Participants connected and received service.
• Represent Anthos|Home in coalitions, provider networks, and community partner meetings.

• Coordinate closely with Aftercare Specialists through case conferencing and warm handoffs, and elevate emerging housing risk promptly.
• Partner with the Aftercare Operations Team on income modifications and recertifications where a benefits change affects a Participant's subsidy.
• Maintain thorough and accurate…