House Manager - Sober Recovery

Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative House Manager to join our New York City team and contribute to our goal of making a difference.

dWELL Recovery is seeking a dedicated and compassionate House Manager to work the following shift:

• Shift 1:
  Tuesday through Saturday from 1:00 pm - 9:00 pm
• Shift 2:
  Friday through Tuesday from 7:30 am - 3:30 pm
• Shift 3:
  Sunday through Thursday from 4:00 pm - 12:00 am
• Shift 4:
  Tuesday through Saturday from 8:00 am - 4 pm

The House Manager will play an essential role in providing direct support to residents, helping them navigate individualized goals, daily routines, and life skills that promote recovery and independence.

• Provide individualized resident support through goal setting, progress monitoring, life skills development, and transition planning
• Oversee daily resident care needs, including routines, ADL support, chores, grocery support, and other program expectations
• Support residents in building independence through structure, accountability, relational support, and practical coaching
• Collaborate with the clinical team to align resident support with treatment plans, recovery goals, medication monitoring expectations, and crisis response needs

• Serve as a key liaison between residents, families, staff, clinical providers, referral sources, and outside treatment teams
• Maintain regular family communication, including phone check‑ins, updates, and support with the clinical parent‑coaching process

• Provide supervision, guidance, training, and support to new dWELL Recovery team members to ensure consistent resident care, documentation, and adherence to program expectations
• Lead or support community‑building activities, weekend programming, recovery‑focused engagement, and expanded dWELL services such as transitional living, studio support, and companion services
• Manage 1–2 program projects by developing workflows, monitoring progress, and supporting ongoing program improvement
• Participate in staff meetings, leadership meetings, trainings, and regular supervision with the Program Director to support performance goals, team alignment, and professional development

• Ensure timely completion of required documentation, including case notes, shift reports, daily game plans, medication support documentation, ADL checklists, and apartment checklists
• Collaborate with the dWELL team to oversee resident schedules, daily program structure, and overall workflow coordination
• Maintain a clean, organized, and tour‑ready environment by conducting regular house walkthroughs, apartment inspections, and move‑in readiness checks
• Oversee supplies, inventory, groceries, resident and community needs, and program‑related purchases while maintaining systems to track stock levels and prevent interruptions in daily operations

• Bachelor’s or Master’s degree in a related field
• Minimum 2 years of experience in behavioral health, addiction treatment, mental health, or a related field
• Familiarity with trauma‑informed care, family‑systems approaches, and recovery‑oriented service models
• Strong written and verbal communication skills, with the ability to navigate sensitive conversations with professionalism and empathy
• Demonstrate…