Case Aide Job New York New York USA,Social Work

About The Role

The Case Aide performs various supportive activities for casework services in support of the needs of the Preventive Services programs. Duties may include “support activities” such as interviewing clients; collecting information or investigating situations to obtain information about family situations; directly assisting children and family members in various ways, i.e., providing transportation, home visits, accompanying parent to service providers, participating in and reporting observations and findings at case conferences.

What

You’ll Do

Work closely with the Case Planners to provide collateral services to individuals and families. Attend JHV with Case Planners and CPS at initiation of case.
To assist and/or model for our parents (caretakers) and children methods to achieve their service plan goals. To participate in supportive services such as recreation and educational programs which support behavioral goals for the children.
To carry out ongoing quarterly risk and safety assessments of the family and clearly document these assessments in Connections and in their progress notes. Bring all risk/safety concerns to the immediate attention of their supervisor.
To request all school and medical reports; document in Connections utilizing appropriate progress note template and file in case record. Place printed copies of all important documents in case files.
To assist the families in accessing in-house and community-based services to address issues that place a child at risk of foster care placement and promote maximum safety, supervision and support for children and their families. This includes but is not limited to accompanying parents to programs, other service providers, domestic violence shelters, and any concrete services that may be needed. Complete referral applications and gather all required support documentation.
To enter their progress notes in CONNX within 5 days of the occurrence utilizing progress note template. Submit hard copies of their progress notes in draft form on a weekly basis to their supervisor. Insert copies of all printed progress notes in case file and file in cabinets. Quality of progress notes must be informative, descriptive and purpose driven. To enter all casework contacts in PROMIS weekly.
To make required home visits including collateral caregiver homes where children are cared for during the month and collateral contacts, in order to meet ACS minimum contact mandates, as well as, requirements of the specific model assigned to. Always ensuring the safety of the children and family.
Assists with office clerical duties, including serving as petty cash manager, reconciling receipts, ordering supplies and distributing metro cards. Further duties include photocopying, filing documents in case records, processing letters and other mailings, serving as a receptionist - answering telephones and taking messages.
Assess if cases are appropriate for health home/GABI referral and begin that process.
Participate in mandatory once a week individual and unit supervision; attend all mandatory trainings, general staff meetings, as well as serve on committees as assigned. Submit weekly calendar of scheduled visits to their supervisor.
Check files for necessary updated documentation and assessments to ensure they are within the ACS, OCFS, and Rising Ground Standards.
Other duties as assigned.

Your Qualifications Education & Experience

Bachelor’s degree strongly preferred plus a minimum of two years of prior experience as an Office Assistant; or High School Degree or GED equivalent also considered with prior experience in child welfare environment.
Must demonstrate strong organizational and computer skills including proficiency with Microsoft and Outlook
Driver’s…