Supportive Facilitator Job Malone New York USA,Social Work

Position: Full-time Supportive Housing Facilitator
Location: Malone

Per-diem Supportive Housing Facilitator

Location:

Main on Elm - Malone, NY

Shift/schedule:
Thursday: 11:00a-9:00p / Friday: 9:00p-7:00a / Saturday: 10:00p-8:00a / Sunday 9:00p-7:00a

Pay Range: $17.50/hour to $20.00/hour

Position Summary:

Directly assists the Associate Director of Housing in conducting all Housing and Aftercare services occurring on-site at the assigned location;
To ensure high quality, person centered, vocationally driven, safe and secure housing services are provided in a fiscally responsible manner.

Education and Training:
High School Diploma or equivalency certificate. Minimum of two years' experience working in behavioral health care field with significant knowledge of addictions treatment, or housing, and a working knowledge of the social welfare system.

Essential Duties:

Program Oversight & Service Delivery
- Ensure the effective, supportive, and therapeutic implementation of housing services for homeless and low-income individuals across assigned facilities.
- Assist the Associate Director of Housing in the strategic development and integration of new housing programs that meet organizational and grant-funded objectives.
- Implement best practices in homeless service delivery, including Critical Time Intervention (CTI) and Trauma-Informed Care, to improve resident outcomes.
- Promote the philosophy of social rehabilitation within all residential treatment settings.
Resident Support & Case Management
- Orient residents to the facility, local neighborhood, and available community resources to foster housing stability and independence.
- Conduct intake assessments, develop individualized treatment and service plans, and implement residential services per program standards.
- Hold residents accountable to their recovery plans using a therapeutic, trauma-sensitive approach.
- Monitor and document resident progress through individual and group meetings; evaluate and report on behavioral and emotional development as required.
- Support residents in accessing and maintaining wrap-around services, including medical, behavioral health, vocational, and social support systems.
- Assist with discharge planning to ensure smooth transitions and continued care.
Program Coordination & Community Engagement
- Coordinate with community-based providers to develop and deliver programming that builds life skills, community integration, and work readiness.
- Foster strong working relationships with referral sources and community partners, including mental health, substance use, and housing service agencies.
- Collaborate with internal housing teams to align procedures, policies, and services across programs for consistency and quality.
Substance Use & Recovery Support
- Enhance substance use treatment services in coordination with SJATRC's recovery team.
- Provide individualized support to residents working toward sobriety and personal growth within a structured therapeutic environment.
Facility Operations & Compliance
- Assist with daily operational tasks such as coordinating maintenance work orders, scheduling unit inspections, and managing move-in/move-out logistics to minimize vacancy days and maintain unit quality.
- Participate in lease management and rent collection; identify and address property maintenance or cleanliness issues early.
- Ensure all services and programming meet agency, clinical, fiscal, and regulatory standards.
Service Planning & Documentation
- Under the direction of the Supportive Housing Case Manager, conduct Independent Living Service Plan (ILSP) assessments to identify tenant strengths, needs, and goals.
- Facilitate timely referrals to appropriate providers and monitor resident engagement and follow-through.
- Prepare written evaluations and required documentation on resident behaviors, emotional presentation, and…