Victim Services & Care Coordinator, Victim Support Program

• Location 1906 Mermaid Avenue, Brooklyn, NY, 11224, United States
• Base Pay $77,000.00 - $81,000.00 / Year

The Jewish Community Council of Greater Coney Island’s Trauma Recovery Center (JCCGCI’s TRC) is dedicated to promoting equality, justice, and healing in our community. We are committed to providing support and resources to individuals affected by violent crime and trauma through our Trauma Recovery Center. Our mission is to create a safe and inclusive environment that fosters healing and growth.

The Victim Support Program is an extension of the Trauma Recovery Center and builds upon the TRC’s commitment to supporting individuals affected by violent crime and victimization. The program expands the TRC’s services by providing specialized victim services, advocacy, care coordination, and resources to promote safety, healing, and stability. The Victim Support Program works collaboratively with the Trauma Recovery Center team and community partners to ensure participants receive coordinated and comprehensive support.

The Victim Services & Care Coordinator plays a critical role in providing comprehensive, trauma-informed, and victim-centered services to individuals impacted by violent crime and victimization. This position serves as a primary point of contact for participants and provides individualized advocacy, case management, safety planning, care coordination, systems advocacy, and support from initial intake through follow-up and stabilization. The Coordinator is responsible for providing direct services to approximately 75–100 participants during the fiscal year and works collaboratively with participants, internal staff, and community partners to identify needs, reduce barriers to services, promote safety, and connect individuals with appropriate resources.

• Provide comprehensive, trauma-informed, and victim-centered services to individuals impacted by violent crime and victimization.
• Serve as a primary point of contact for approximately 75–100 participants annually, providing support from intake through follow-up, stabilization, and case closure.
• Conduct intake, psychosocial, safety, and risk assessments to identify participant needs, strengths, barriers, and service priorities.
• Develop individualized service plans and provide mental health services and brief interventions focused on stabilization, coping, emotional regulation, and symptom management related to victimization.
• Provide crisis intervention, safety planning, advocacy, case management, and care coordination based on participant needs and identified goals.
• Assist participants with navigating housing, public benefits, healthcare, behavioral health, legal services, victim compensation, transportation, employment, and other community resources.
• Provide victim compensation assistance, court accompaniment, systems advocacy, and support navigating courts and other systems, as appropriate.
• Make appropriate referrals and warm connections to internal and external providers and coordinate services to promote continuity of care.
• Provide community-based services and travel to various locations to meet participant needs, attend court or community-based appointments, conduct outreach, and coordinate services as required by the program and applicable VOCA requirements.
• Collaborate with community-based organizations, healthcare and behavioral health providers, legal service providers, courts, law enforcement, housing providers, and other partners to support participant needs and outcomes.
• Monitor participant engagement, progress, symptoms, referrals, service utilization, and outcomes and adjust services and follow-up as appropriate.
• Maintain accurate and timely participant records, case notes, assessments, service…