Service Coordinator

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

CHI Employs a Team Of Hard-working, Compassionate People Who Want To Give Back To Others In Their Community. We Are Proud To Offer

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage
  - Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

The Service Coordinator plays a pivotal role in ensuring the effective and safe functioning of the shelter facility. This position is responsible for overseeing daily operations, ensuring residents' adherence to program rules, and maintaining a secure and supportive environment. The Service Coordinator (SC) also conducts regular team meetings and manages administrative tasks critical to the program's success. This includes supervision of the shift supervisors and residential aides.

Pay: $66,300 annual salary.

FSLA:
Exempt. Not eligible for overtime.

Schedule:

Monday
- Friday 8am-4pm 24 Hours a day/7 day on call. Flexible with the schedule and must be available for city/state inspections when scheduled. Willing to adjust their schedule to also provide supervision ,support and coverage for all shifts including the 12am-8am shift when needed.

Location:

Midtown Manhattan NY

These duties are essential and specific to the successful implementation of this position.

• The SC is responsible for team management and performance tracking.
• Conduct regular one-on-one meetings with team members to review performance, set goals, and provide constructive feedback.
• Update performance goals, accomplishments, notes, and feedback in the Paycom system on a consistent basis, typically weekly or bi-weekly.
• In charge of overall operational compliance.
• Monitor and enforce residents' adherence to program rules and regulations, fostering a safe and respectful living environment.
• Ensure operations staff complete required housekeeping activities, maintaining cleanliness and organization within the facility.
• Manage the sign-in and sign-out process for residents, maintaining accurate records of their whereabouts.
• The SC is responsible for overseeing safety and emergency preparedness.
• Implement and regularly review safety and evacuation procedures to ensure residents' well-being in the event of an emergency.
• Stay updated on safety protocols and regulations, ensuring the shelter is compliant with relevant standards.
• Oversee and participate in residents' daily activities, including mealtime, recreation, and educational pursuits, as directed by program staff.
• Provide guidance, support, and instruction to residents as needed, promoting a positive and productive…