Social Worker, Mental Health

Job Details

• Job Location:
  
  Lexington Avenue (Manhattan) - New York, NY 10035
• Salary Range: $33.95 - $33.95 Hourly
• Title:
  
  Social Worker
• Location:
  
  New York City Area
• Reports:
  Team Leader
• Classification:
  Non-Exempt
• Employment Type:
  
  Full-time (35 hours per week)

The Social Worker provides case management, crisis intervention, and resource coordination for clients temporarily staying at a Transitional Housing Program. Using a trauma-informed and person-centered approach, the Social Worker supports clients in achieving housing stability, recovery goals, increased independence, and a successful transition to permanent housing through assessment, service planning, advocacy, and community referrals. Working as part of an interdisciplinary team, the Social Worker assists individuals who may be dealing with some combination of mental health issues, substance use, and/or other complex psychosocial needs.

• Conduct comprehensive, non-clinical biopsychosocial intakes, resource assessments, and housing readiness screenings for clients.
• Complete functional inventories, baseline safety screenings, and ongoing program reviews as required.
• Develop individualized service plans and housing goals in collaboration with clients.
• Provide individual supportive guidance, crisis de-escalation, psychoeducation, and recovery-focused skills training.
• Utilize evidence-based, non-clinical interventions based on Motivational Interviewing, Harm Reduction strategies, and Trauma-Informed Care principles.
• Assist clients with identifying and addressing their housing, employment, family, legal, medical, and/or social support needs.
• Identify clients requiring higher levels of external care and coordinate appropriate community referrals.
• Coordinate care and maintain communication with external psychiatrists, psychiatric nurse practitioners, therapists, primary care providers, hospitals, and community-based organizations.
• Assist clients with obtaining public benefits, healthcare services, supportive housing, employment services, and other community resources.
• Advocate on behalf of residents to ensure access to appropriate services and community support.
• Facilitate successful transitions to permanent housing and ongoing community behavioral health treatment.
• Develop and maintain collaborative relationships with external social service providers and referral sources.
• Evaluate urgent facility situations and implement appropriate non-clinical de-escalation interventions to maintain resident safety and program stability.
• Conduct safety planning and wellness reviews when indicated.
• Support clients through practical guidance during behavioral or substance use-related crises.
• Coordinate emergency interventions with mobile crisis teams, hospitals, emergency services, and external behavioral health providers as necessary.
• Facilitate educational, psycho educational, and recovery-oriented support groups.
• Provide workshops focused on wellness, coping skills, relapse education, independent living skills, housing retention, and community integration.
• Encourage client participation in program activities, external recovery resources, and independent living planning.
• Maintain accurate, timely, and comprehensive case records in CARES and the client’s chart.
• Complete progress notes, intake forms, service plans, referrals, incident reports, and discharge summaries in accordance with established procedures and relevant regulatory requirements.
• Participate in case conferences, administrative reviews, program audits, and quality improvement initiatives.
• Ensure absolute confidentiality and compliance with HIPAA and all applicable agency regulations.
• Actively participate in interdisciplinary team meetings, administrative supervision sessions with the Team Leader, training, and staff development activities.
• Provide operational consultation and support to other program staff regarding client behavioral and environmental needs.
• Assist with program development, implementation, and evaluation activities.
• Contribute to the maintenance of a safe, respectful, and recovery-oriented residential environment.

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, carry, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed.

May at times be required to work evenings, weekends,…