Case Manager ,Glenmore Manor

Job Details:

Job Location:

Glenmore Manor - Brooklyn, NY 11206, Salary Range: $55,000.00 - $55,000.00 Salary/year, Reporting Relationships:
Case Manager reports to Assistant Program Director.

• Conduct intake, in-depth assessments and interviews to determine eligibility for the program prior to program entry.
• Use a Person-Centered approach to help tenants set goals, identify interests, and address concerns.
• Get to know tenants and their psychosocial history in order to provide strategic interventions and services.
• Develop and update support plans, case notes and other documents related to a tenants file and in accordance with funder requirements.
• Coordinate care and supports for tenants with the guidance of Assistant Program Director and the social services team.
• Support tenants in exploring and pursuing employment, education, volunteering, and other activities.
• Provide ongoing life skills development including problem solving and skill development to aid in the tenants' process of improving independence and quality of life.
• Provide specialized and targeted interventions when tenants are at risk of eviction.
• Advocate and connect tenants to medical, mental health, and other supportive counseling services.
• Provide outreach in order to engage tenants who do not follow through with appointments and case management.
• Regularly coordinate care with all collateral contacts, including but not limited to family, providers, ACS and APS, DOE, etc.
• Maintain a strengths-based perspective to engage all members of the family in order to help improve family functioning.
• Link tenants with vital community resources including medical, mental health, substance abuse treatment and support groups.
• Engage with community partners to provide services onsite and offsite. Conduct visits in the tenant’s unit to ensure compliance with lease and program rules.
• Attends all internal trainings, development conferences and other trainings scheduled by funding agency.
• Enlist the support of property management as appropriate for wellness checks.
• Effectively guide tenants through the process of application, qualification, re-determination for SSI, SSDI, Medicaid, Medicare, HRA, SNAP and other services as needed.
• Ensures compliance with organizational standards of confidentiality in handling of records and maintains accurate and up to date tenant files.
• Participate in program events and conduct weekly group activities.
• Track and report services/outcomes and provide data updates on tenants according to organizational and funder requirements.
• Performs other related duties as may be requested by immediate supervisor and in his/her absence the Program Director.

• Degree Requirement:
  Bachelor’s degree in a related field (social work, mental health counseling, psychology, sociology etc.) with at least 3-5 years’ experience in a residential setting.

• Experience working with one (1) or more populations including: mental health, substance abuse programs, inpatient/outpatient treatment, homeless and supportive housing populations.
• The Case Manager will participate and contribute to a program culture that is tenant centered, outcome-oriented and dedicated to continuous quality improvement.
• Strong verbal and interpersonal communication skills with a focus on providing excellent services.
• Demonstrated ability to interact effectively and collaboratively with a diverse community of tenants, program staff, and other departments.
• Strong time management and organization skills.
• Ensures exceptional attention to accuracy and quality of work.

Base salary range and benefits information for this position are being included in accordance with requirements of…