Crime Victim Advocate

CRIME VICTIMS ASSISTANCE AND ELDER ABUSE SERVICES PROGRAM

PART TIME (14 hours/week) NON-UNION

The Crime Victims Advocate provides individualized advocacy, support, and assistance to older adults, age 60 and older, who have experienced crime. The position serves as a resource and advocate for victims by helping them identify and address needs resulting from their victimization, access appropriate community-based services, understand their rights and available options, and navigate systems involved in their recovery and ongoing well-being.

The Advocate works with clients in a compassionate, client-centered manner and helps connect them with resources that promote safety, stability, and recovery. The Crime Victims Advocate will also assist with outreach activities as needed.

• Conduct intake and gather relevant information to assess the victim’s circumstances and determine immediate and ongoing needs related to safety, emotional well-being, finances, healthcare, housing, transportation, and other supportive services through telephone, office, or home visit as needed.
• Provide individualized advocacy, crisis intervention, emotional support, information, and referrals to crime victims.
• Educate clients regarding their rights as crime victims, available assistance and compensation programs, and relevant public and community resources.
• Support clients in communicating with and navigating law enforcement, courts, prosecutors, and other systems or agencies involved in addressing their victimization.
• Assist eligible clients in accessing victim compensation, emergency financial assistance, benefits, and other supportive programs.
• Facilitate connections to community resources and coordinate with mental health, housing, healthcare, legal, financial, and other community service providers.
• Assist the Program Director with outreach activities as needed, including community engagement, resource distribution, presentations, and efforts to increase awareness of available services for older adults and crime victims.
• Assist with the development and distribution of outreach materials and other informational resources for older adults, caregivers, community organizations, and referral partners.
• Maintain working relationships with local law enforcement and other community service providers
• Maintain timely and accurate records of client interactions, needs assessments, advocacy activities, referrals, services provided, and outcomes in accordance with agency and program standards.
• Complete program-related documentation, reports, statistics, and other required information to support funder requirements, program evaluation, monitoring, and compliance.
• Perform other duties as assigned.

• Directly supervised by the Program Director of Crime Victims Assistance and Elder Abuse Services
• No supervisory responsibilities.
• Participation in OVS and CASC training and educational sessions as required.

BSW, BS, BA level education is required.

1+ years of experience in direct service to older adult clients is preferred.

Knowledge of Staten Island is desirable.

Core-level Microsoft Excel proficiency is required.