Case Aide Job New York New York USA,Social Work

Location

Ozone Park, NY

Reports To

Casework Supervisor

Department

Enhanced Family Foster Care

Schedule

Full Time / Hybrid

Hiring Incentive

$1,000 Hiring Incentive

Ageny Background

Mercy First is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions.

We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, Mercy First serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

Program Background

To meet the needs of New York City’s ever-changing foster care population, Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential.

Position

Summary

Provide direct assistance to casework staff in the delivery of services to foster parents, birth parents, and foster children including field visits, child supervision within the office. Perform general office support work.

Required Qualifications

High School diploma or Associates Degree
Minimum of 6 months of office and/or casework assistant/aide experience.
Type a minimum of 35 wpm
Excellent communication skills (verbal and written)
Proficiency in Microsoft Word and Outlook, some knowledge of Excel
Ability to file documentation accurately
Ability to track case information through paper records and data entry
Ability to engage with clients
Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB).

Responsibilities

Conduct home visits in accordance with mandates
Assessments (initial home, parent/caretaker, child, familial interactions, Intimate Partner Violence, Mental Health, Trauma and Genogram
Document all contacts in appropriate computer systems within established time frames
Respond to emergencies as needed and/or directed
Answering and directing phone calls;
Respond to Client requests for information.
Data Entry into multiple computer systems.
Maintain tracking systems of reports coming due and completed.
Mail distribution/processing.
Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion, and Belonging (DEIB).

Benefits/Perks

A comprehensive health insurance package including medical, dental and vision plans for you and your family
403B retirement benefits
Employer-paid life insurance and long-term disability insurance
Generous paid time off (vacation, personal, sick, 12 paid holidays)
Free employee assistance program through National EAP
Insurance discounts for our staff and their families
Trainings to support professional and personal development
Employee wellness program
Employee recognition activities

Salary Range

$36,000-$40,000 per year

Hiring Incentive

$1,000 after 500 worked hours

Equal Opportunity Statement

Mercy First is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all…