SNAP Eligibility Interviewer
Listed on 2026-09-25
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Social Work
Human Services/ Social Work, Family Advocacy & Support Services, Government Administration, Community Support Services
applicants must be permanent in the eligibility specialist title or be permanent in a comparable title eligible for 6.1.9 title change
if you are hired provisionally in this title, you must take and pass the civil service exam, when it becomes available, to be eligible for continued employment.
the department of social services (dss) is comprised of the administrative units of the new york city human resources administration (hra) and the department of homeless services (dhs). Hra is dedicated to fighting poverty and income inequality by providing new yorkers in need with essential benefits such as food assistance and emergency rental assistance. Dhs is committed to preventing and addressing homelessness in new york city by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
the new york city human resources administration (hra) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as temporary cash assistance, supplemental nutrition assistance, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. The employees of the family independence administration (fia) help provide unique individual services to eligible new yorkers aimed toward the achievement of long-term self-sufficiency.
the family independence administration (fia) operates hra’s job and supplemental nutrition assistance program (snap) centers, administering cash assistance, including emergency assistance, snap benefits, and medical assistance for those receiving cash assistance. Fia works to help clients reach their maximum level of self-sufficiency and overcome any barriers to employment.
the family independence administration (fia) is recruiting for sixty-one (61) eligibility specialist level ii's to function as snap eligibility interviewers who will:
- determine and verify initial and on-going applicant/client eligibility for snap benefits through interviews.
- instruct and advise applicants/participants on proper procedures and appropriate forms to utilize.
- compute and determine the amount of financial assistance for snap benefits by reviewing, obtaining and verifying pertinent data for proper disbursements.
- receive and review documents submitted by applicants/participants to ensure compliance with agency guidelines and procedures to determine eligibility.
- recommend statistical/financial changes by reviewing and comparing actual payment file with information provided by clients to ensure agency eligibility requirements are met.
- prepare eligibility forms through received data, verification of accuracy, and review of authorization in order to initiate appropriate service.
- perform other duties as assigned.
hours/schedule: 9am-5pm/ monday - friday
location:
Fulton - 2400 fulton street, brooklyn ny
Long island city - 32-20 northern boulevard, lic ny
Halsey 2500 halsey street, bronx ny
eligibility specialist - 10104
minimum qualifications1. Completion of 30 semester credits at an accredited college or university; or
2. A four high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described below:
a. Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar…
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