Case Manager

Job Title:

Case Manager/Transition Facilitator Department:
The Bronx Adolescent Skills Center

Reports to:

Program Director

Location:

Bronx, NY;
On-site

Schedule:

Full Time;
Monday-Friday Pay Range: $/hr Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

The Case Manager is a key member of the program staff in supporting young adults addressing their social and emotional needs as they develop their independent living and life functioning skills. Case Managers use core practices to facilitate young adults making better decisions and improving their progress and outcomes, as well as improving their social-emotional progress and outcomes.

Duties/Responsibilities:

Complete assessments, service plans, facilitate groups, provide crisis intervention, counseling and conflict resolution and accompanying youth to health and mental health appointments, conduct home visits as necessary.

Assists youth with securing essential documents (i.e. social security cards, working papers, picture ’s etc.) in addition to concrete services and providing referrals and linkages to health, mental health, substance use, preventive and other support services.

Meets for regular supervision to discuss issues and concerns with caseload and provide suggestions and resolutions; reports and documents all incidents to immediate supervisor within 24 hours.

Participates and attends meetings/seminars/trainings for professional development and skill building.

Responsible for accurate caseload entries and other assigned record keeping

Maintains professionalism as it relates to dress, time management and culture.

Provides counseling for youth and young adults and their families to foster support

Additional duties as assigned

Required Skills/Abilities:

Decision Making:

Identifies multi-faceted problems affecting achievement of individual goals and provides solutions.

Decisions have minor organizational impact that may require consultation with internal and external stakeholders regarding issues, possible solutions and implementation of alternatives.

Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions.

Implements solutions for minor projects after approval; held accountable if no action is taken.

Multi-factor decision- making requiring research and analysis, subject to supervisory guidance.

Scope of Responsibility/Accountability:

Manages programs/projects, creates and implements work plans and objectives.

Monitors and evaluates interim results and develops contingency plans if objectives are off track.

Performance is reviewed by director level and above.

Managing/Directing Work (if applicable):

Interprets standards, communicates constructive feedback and guides others in developing their capacity to perform more effectively.

Participates in planning and implementing small- scale work activities and contributes to evaluation of results for assigned objectives.

Manages their own task list with minimal supervision.

Required Qualifications:

Bachelors of Social Work, Psychology or a related field of study

Masters of Social Work, Mental Health Counseling, Psychology or a related field a plus but not required.

Minimum of 1 year of experience providing case management to youth and their families.

Experience writing progress notes, managing case files, and providing counseling and conflict resolution

Proficiency in using Microsoft Office Suite, Google Suite, and navigating a desktop computer

Physical and Sensory Requirements:

Must be able to remain in a stationary position constantly, using standard office equipment including a computer, keyboard, and telephone

Must be able to respond to telephones and other auditory stimulation

Must be able to occasionally move about inside the office to access file cabinets, copy machines/printers, etc.

Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine/printer

Must be able to constantly communicate with program participants, service providers, and colleagues and exchange accurate information

We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant…