Case Manager, Van Dyke Cornerstone – Case Management Expansion

Who We Are:CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180integrated programs in:
Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000individuals and families each year at our 100locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe.

Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Program Overview

The Van Dyke Cornerstone Case Management Expansion is an enhancement to CAMBA’s DYCD-funded Cornerstone Community Center at Van Dyke Houses that brings an intensive, case-management approach to young adult participants ages 18–21. Using a strength-based, youth-centered, and trauma-informed lens, the program team engages high-risk young adults, develops Individual Service Plans (ISPs) addressing education, employment, health, and life skills, and acts as “expediters” connecting participants to City agencies and community providers for health, mental health, employment training, housing, food, and other supports.

Position:
Case Manager

Reports To:
Program Director

Location:
Van Dyke Cornerstone

What Case Manager Does:

• Practice Universal Precautions/Standard Protocol & Procedures.

• Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information.

• Ensure the safety and security of all participants by following program protocols and procedures, including supervision, accident and incident reporting.

• Initiate contact and establish trust with identified high-risk participants ages 18–21 at the Cornerstone Community Center.

• Holistically assess each participant’s strengths and needs, and develop an Individual Service Plan (ISP) that includes, at a minimum, goals for education, employment, health, and life skills.

• Meet individually with each assigned participant on a weekly basis to review progress, adjust goals, problem-solve barriers, and move participants toward completion of their ISP goals.

• Identify participants who have experienced or are experiencing trauma and, in coordination with the clinical supervisor, establish and support weekly Healing Circles for them and for high-risk groups.

• Make, track, and follow up on referrals to City agencies, community-based organizations, and other providers for health, mental health, employment and training, housing, food, benefits, legal, and educational services.

• Serve as an “expediter” for participants by accompanying, advocating, and coordinating with partner providers to ensure referrals result in actual connection to services.

• Work closely with the Youth Navigator on the implementation of ISPs, including outreach, re-engagement, and continuous support for participants.

• Participate in clinical supervision with a Licensed Master Social Worker (LMSW) virtually at least twice per month, and present cases for review, consultation, and guidance.

• Provide crisis intervention and de-escalation support to participants, and follow established protocols for mandated reporting, safety planning, and escalation to the clinical supervisor.

• Work with participants to foster positive relationships with peers and adults, and support the development of life skills, self-advocacy, and healthy decision-making.

• Support participants’ family…