Case Manager N

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

The Case Manager I is responsible to assist in the development and implementation of all aspects of the Program including program/site compliance with the agency, regulatory agencies, in regard to programming, safety, program and community relations.

The agency has embraced the concept of a fully integrated system of care for all consumers of service. This requires that all Agency staff assess the client’s needs holistically and see it as their responsibility to connect the client with services need – internal or external to the agency, regardless of the door through which the consumer enters the system.

• Organize and coordinate the participants but not limited to the development and implementation of all aspects of the Program in accordance with the program goals and work scope; maintain targeted enrollment; monitor and address participant retention.
• Maintain regulatory compliance with the funder and other entities as required.
• Order, prepare and maintain needed materials for daily operation.
• Represent the program and agency professionally at all times in the school, community, at agency and public forums.
• Plan special projects and events and focus on community service and community connectivity.
• Along with the Supervisor, participate in field visits, outreach and recruitment of the clients.
• Maintain agency and funding source policies and procedures at all times to ensure the safety and well-being of the participants; ensure respectful communication with families and funder monitors; ensure respectful treatment of Agency property and other facilities used for program; maintain equipment and supplies inventory.
• Provide support including understanding the rights of undocumented resident (work, deportation defense, etc.)

• BS degree in Human Services or related field
• Bilingual in Spanish required.
• One year experience in direct service with immigrants.
• Ability to conceptualize and implement a program design in keeping with Agency/funder requirements, as well as meet the needs of the young adults.
• Ability to travel with children and youth throughout community.
• Ability to travel to program, meeting, and conference locations throughout the five boroughs as needed.

We offer competitive salary and excellent benefits including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:

www.ccbq.org EOE/AA.