Peer Specialist​/Case Manager

Salary Range: $47,000.00 To $52,000.00 Annually

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City’s growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more enwichhouse.org.

Greenwich House is seeking a compassionate and recovery-oriented Peer Specialist to join our Center for Resiliency and Wellness (CRW). This role focuses value of peer support to help individuals address behavioral health and psychosocial needs, strengthen coping skills, access resources, and work toward personally meaningful recovery goals.

The Peer Specialist maintains an assigned caseload and works collaboratively with clients using person-centered, trauma-informed, and recovery-oriented practices. Through appropriate use of lived experience, mutuality, advocacy, and purposeful self-disclosure, the position promotes hope, self-determination, independence, and engagement in services while working as part of CRW’s multidisciplinary team.

This is an opportunity for a certified peer professional with strong case management skills to combine lived experience with practical service coordination and help clients move toward greater stability, wellness, and quality of life.

• Maintain an assigned caseload and provide ongoing, person-centered case management and peer support services based on each client’s identified needs, strengths, preferences, and goals.
• Complete client engagement, needs assessments, service planning, follow-up, and coordination of care in collaboration with clients and the multidisciplinary team.
• Assist clients with accessing and maintaining public benefits, entitlements, health insurance, food resources, transportation, housing-related supports, vocational services, and other community resources.
• Provide referrals and linkages to behavioral health, substance use disorder, medical, social service, and community-based programs as appropriate.
• Advocate with and educate clients on how to advocate for themselves as they navigate healthcare providers, government agencies, benefits systems, and other service systems.
• Use lived experience appropriately and purposefully to build trust, promote hope, reduce stigma, and demonstrate that recovery is possible.
• Provide peer support grounded in mutuality, respect, shared decision-making, self-determination, and individual choice.
• Help clients identify strengths, recovery goals, coping strategies, wellness tools, triggers, and natural supports.
• Provide active listening and recovery-oriented support to clients experiencing anxiety, emotional distress, isolation, stigma, or other behavioral health challenges.
• Support clients in strengthening self-advocacy, problem-solving, organizational, communication, and independent living skills.
• Facilitate or co-facilitate peer support, recovery, wellness, and psycho educational groups as assigned.
• Recognize changes in client presentation that may indicate increased behavioral health needs or safety concerns; provide supportive engagement and de-escalation within the scope of the role and follow CRW procedures…