Job Coach - Supported Employment

Manage a caseload by providing individual assistance and guidance to individuals with disabilities with the mission of assisting them with obtaining, training and maintaining employment. The most prevalent disability group is Intellectual/Developmental Disability; others may include mental illness, visual impairment, mental illness, or other conditions and impairments.
Here at Goodwill, we support persons with Intellectual & developmental disabilities and neurodiversity (Autism Spectrum), with obtaining and maintaining a job in the community. The DSP-Job Coach is the person who directly works with and supports our individuals and their families in finding a job and career. We are offer Full Time employment with many benefits starting at $20/hour (equivalent to $40,000/Year)

• I am comfortable travelling throughout NYC, and being out in the community, visiting multiple work sites throughout the day
• I enjoy, teaching and encouraging others how to complete a task
• I am patience when explaining and showing an individual how to complete a task
• I do not mind rolling up my sleeves and showing someone the proper way to clean or stock merchandize on the shelves or communicate with others.
• I am able to write clear and concise progress note directly after providing a service which captures what transpired
• I like to communicate with other members of the team in order to keep everyone informed, that would let to the continued success of the program.

• Maintain departmental billing efficiency standards
• Maintain accurate daily case-notes, monthly summaries, SAP’s and other necessary documentation in a timely manner, on agencies Electronic Health Record Platform (EHR)
• Site visits with participants and employers throughout NYC Region in order to provide support services
• Responsible for maintaining and updating key information in EHR records to ensure a state of audit ready records
• Assist transitioning youth from school an unemployed individuals to through a formal “Discovery” to explore possible careers
• Work effectively with consumers in order to obtain/maintain employment
• Maintain charts in a timely manner and audit ready condition
• Write clear and concise case notes and service plans in a timely manner.
• Work in a cooperative manner with other Goodwill and non-GW programs.
• Effective Job Coaches will be able to develop good relationships with consumers, parents, therapists, group homes and employers, in order to facilitate positive movement toward employment goals.
• Through those relationships help consumers, to remove obstacles and barriers toward employment goals.
• Work effectively with employers in order to facilitate accommodations and address workplace problems/issues to result in greater job retention.
• Needs to maintain contact with consumers and employers to identify and resolve problems early on in order to prevent a job loss or termination from the program
• Good interpersonal skills
• Flexible Schedule and Travel throughout 5 boroughs, most time is spent out in the field at multiple sites and multiple boroughs each day
• Assists consumers in achieving the highest level of independent functioning on the job
• Coaches are encouraged to directly assist in job development activities and efforts
• Additional duties as requested by Manager

Activities are subject to change / be added to meet business needs with management approval.

• Minimum preferred:
  Associates degree.
• Preferred: 1+ year of experience working with people with disabilities
• Exceptions will be made for graduates of specialists DSP training programs such as Educational Opportunity Center graduates (EOC’s)

• Job primarily consists of field on-site and off site face to face visits with consumers.
• Travel throughout the NYC mostly on public transportation
• Expected to make site visits during consumer work schedules and will consist of evening and weekend work in the community.

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

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