Case Manager

Position:
Housing Case Manager

Department:
Housing

Program:
Rapid ReHousing & Casa Sandra

Location(s):
Bronx

Reports To:

Associate Director of Housing Programs

Classification:
Full Time, Non-Exempt

Work Model:
Hybrid

Compensation: $31.59/hour, non-negotiable

Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYC’s only culturally specific organization with a mission to address domestic and sexual violence within Latine communities. We provide intensive support and services to 3,500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values.

The Rapid Re-Housing Program (RRH) and the Casa Sandra Transitional Housing Program support survivors and their families by connecting them with tailored housing services to secure safe, private, permanent housing after fleeing domestic violence. RRH seeks to avoid or shorten shelter stays by creating sustainable housing plans; providing move-in costs, broker fees, and temporary rental assistance (payments made directly to management);

and providing supportive services to identify available housing options, including preparing and organizing rental applications and documents. Casa Sandra seeks to provide temporary shelter through rent-free, time-limited occupancy of an apartment. While creating housing plans and applying to various apartment opportunities through private applications, Housing Connect, NYCHA, Supportive Housing, and other rental subsidy opportunities. Both programs aim to help clients set and achieve goals to sustain their own homes.

With the goal of supporting clients in obtaining permanent housing, the Housing Case Manager (HCM) is responsible for assessing clients' service needs and providing case management and advocacy related to public benefits, access to education, and employment opportunities. In addition to individual services, the HCM will provide informational workshops on benefits and employment and coordinate services with other providers to bridge service gaps for clients.

The HCM is responsible for having a sound knowledge of the system and database navigation and plays a pivotal role in ensuring that clients and the program are kept informed on all updated protocols and policies related to public benefits and housing. The HCM will be responsible for establishing and maintaining positive relationships with other service providers, community-based organizations, and government entities to ensure supportive and collaborative efforts on behalf of clients.

The HCM will work closely with the Senior Housing Case Manager and the Housing Justice Advocate to ensure the client's journey to secure permanent housing is tailored to the household’s needs.

The ideal candidate is a self-starter who can work effectively in both autonomous and team settings, and is creative, organized, communicative, and passionate about the intersection of housing rights and gender justice.

• Knowledge of trauma-informed domestic violence services to provide counseling as needed.
• Experience working with shelters, Department of Homeless Services (DHS), Human Resource Administration (HRA), and Temporary Assistance for Needy Families (TANF) benefits.
• Conduct screenings and intakes to assess eligibility for the program;
• Conduct needs assessments to help identify client service needs/goals, providing regular updates on an ongoing basis;
• Collaborate with clients to develop a case management plan for economic sustainability, and implement that plan through support services, advocacy (verbal…