Residence Counselor

Location: The Bronx, Brooklyn and Manhattan

Educational Requirements
:
Experience & High school Diploma or GED

Hours: 35 hours per week, variable schedules, Full-time, Part Time and Per-Diem

Pay
: minimum wage - $17.31 per Hr

Scope of Position:

Under the direction of the Program Director/Program Manager, provide coverage at the front desk and direct assistance to clients/residents within the program. Clients residing in programs are formerly homeless adults diagnosed with a serious mental illness and/or substance use disorder.

Residence Counselor

Job Responsibilities:

• Performs restorative services and ADL training with clients
• Control movement in and out of the front door, answer incoming phone calls, and maintain a visitor logbook.
• Perform rounds and monitor the safety and security of the building via cameras.
• Escorts clients to outside appointments throughout the community utilizing public transportation.
• Motivate clients to develop skills needed to maintain housing.
• Assist and encourage individuals to develop natural support.
• Timely completion of required documentation for every client contact as per agency policy.
• Facilitate groups if requested.
• Assist in preparing the program for audits
• Provide crisis intervention, as necessary.
• Medication monitoring and inventory.
• Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
• Conduct apartment inspections on multiple floors, utilizing stairs.
• Complete incident reports, perform diligent searches, and file missing person reports on clients not accounted for in accordance with policy and procedure. Prioritize the safety of all residents and staff.
• Any other duties as may be assigned, including the potential of supporting other programs within the agency portfolio.

Full-time employees receive a generous benefits package, including
:

• Competitive health, vision, and dental plans. Coverage is available for your spouse, domestic partner, and dependents.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit, and childcare.
• 403B/TDA Plan
• Tuition Assistance
• Public Service Loan Forgiveness Program qualifying employer
• 3 weeks vacation in first year,10 paid Holidays, 3 Personal Days, 1 Bonus Day