NY Connects Counselor - Bronx

• Location 1010 Avenue of the Americas,Suite 301,New York, NY, 10018,United States
• Base Pay $55,000.00 / Year
• Job Category NY Connects
• Required Degree 4 Year Degree
• Manage Others No

• Email pmunson

The Center for Independence of the Disabled in New York (CIDNY) is a leading organization serving and representing people with disabilities throughout New York City. CIDNY's mission is to remove barriers to the full integration of people with disabilities. We help individuals gain the skills and access the services they need to live independently in the community, while advocating for fair and effective policies that improve quality of life.

CIDNY is an Equal Opportunity Employer.

The NY Connects Program provides Information and Assistance and Person-Centered Options Counseling for individuals seeking access to Long-Term Services and Supports (LTSS). The Benefits Counselor assists consumers through information and referral services, intake and assessment, benefits eligibility screening, application assistance, and ongoing follow-up. Consumers may also develop person-centered independent living plans that identify goals, action steps, supports, and desired outcomes.

• Provide information, assistance, and referrals to consumers regarding benefits, services, and community resources.
• Conduct intake interviews and gather information necessary to assess consumer needs.
• Complete comprehensive benefits eligibility review, including explaining eligibility requirements, assisting with applications and renewals, and providing support with appeals.
• Provide Person-Centered Options Counseling to help consumers understand and evaluate available long-term services and supports.
• Assist consumers with benefits applications, recertifications, and referrals to appropriate programs and services.
• Collaborate with consumers to develop person-centered goals and support plans and review plans periodically to assess progress and make adjustments as needed.
• Facilitate transitions from institutional settings to the community by providing information, referrals, and coordination with relevant service providers.
• Ensure all consumer information, service activities, and provider details are accurately documented in CIDNY’s database and the required contracted provider database in a timely manner.
• Maintain complete and accurate consumer files in accordance with agency policies and funding requirements.
• Contribute to the NY Connects Resource Directory by identifying and sharing updated resource information obtained through consumer service activities.
• Maintain consumer confidentiality and ensure compliance with HIPAA, CIDNY policies, and all applicable privacy and data protection requirements.
• Attend agency trainings, staff meetings, unit meetings, and other required agency activities.
• Perform other program-related duties as assigned.

• Bachelor’s degree and at least two (2) years of experience providing benefits counseling; or
• Associate’s degree and at least five (5) years of experience providing benefits counseling.

• Excellent written, verbal, and interpersonal communication skills.
• Strong computer skills, including proficiency with Microsoft Office applications and internet-based research.
• Ability to learn and utilize new software applications and database systems.
• Ability to work independently while maintaining professionalism and collaboration with consumers, colleagues, and community partners.
• Demonstrated ability to work respectfully and effectively with individuals from diverse backgrounds.
• Understanding of, or experience working with, disability-related issues and services.

• Bilingual…