Software Dev Engineer - Software Dev Engineer IV

Job Title:

Software Dev Engineer - Software Dev Engineer IV

Location:

New York, NY Job Responsibilities

• Design, develop, implement, test, document and deploy full-stack, cloud-native, contact center-related software applications, tools, systems and services using multi-threaded programming, development in Python and React/node.js, implementing architecture patterns and design patterns, and utilizing generative AI large language models.
• Assist in gathering and analyzing business and functional requirements, and translate requirements into technical specifications for robust, scalable, supportable solutions that work well within the overall system architecture.
• Own delivery of entire piece of system or application, and serve as technical lead on complex projects using best practice engineering standards.
• Produce comprehensive, usable software documentation.

• MS or BS in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field plus five years of progressively responsible experience in the job offered or related occupations of Software Engineer, Software Developer, or related.

• Coding proficiency in Python, and front-end development experience with Java script/React.
• Proficiency development with services such as AWS Lambda, Step Functions, Dynamo
  
  DB, App Sync, Bedrock, Sage Maker, and Cloud Watch.
• Proficiency in developing and integrating with REST-based or Graph
  
  QL-based APIs.
• Proficiency in developing infrastructure-as-code deployment solutions such as AWS Cloud Formation or AWS CDK.
• Experience collaborating with other developers using git repositories, including creating and managing feature branches, pull requests, code merge, and Git Hub actions or equivalent.

• Track record of building successful AWS Well Architected serverless architectures.
• Experience with Contact Center development / telephony.
• Experience with prompt engineering for modern large language models.
• Experience using modern AI-based agentic coding assistants for code development, test development, and documentation.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.