Customer Solutions Engineer; Full Stack

Position: Customer Solutions Engineer (Full Stack)
Location: New York

This job is with , an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Our sales team is growing and we are looking for a strong Full Stack Developer to join our Solutions Engineering team in NYC. You'll play a critical role in developing custom solutions to showcase the "art of the possible" for strategic customers needing functionality that goes beyond the native  offering. These custom solutions will leverage 's API and App Development framework to create custom workflow automations, UI views, and more.

This is a customer-facing role that requires aptitude across our four main pillars of engagement:
Discovery, Design/Proposal, Development, and Presentation.
If you thrive at the intersection of engineering, product thinking, and customer collaboration, this role is for you.
Please note that this is a hybrid position of 3 days/week in our NYC office.

About

The Role
Partner closely with Solutions Engineers and Account Executives to unblock strategic deals, renewals, expansions, and technical proof-of-concepts
Lead deep technical and business discovery with customers to understand the requirements and use case through in-depth discovery sessions with customers
Translate customer pain points into clearly scoped, high-impact technical designs
Build and deploy production-grade custom solutions using 's app framework, APIs, SDKs, and automation tools
Develop full-stack solutions (front-end, back-end, integrations, and hosting) with exposure to all aspects of delivery, including deployment and Dev Ops considerations
Resolve bugs and provide ongoing support/iteration for live custom solutions active in the service environment
Ability to work in a fast-paced, dynamic environment on project engagements typically ranging between 2-6 weeks in duration.

Requirements
Experience leading hands-on projects from A to Z in a production environment, preferably client-facing
3+ years of professional experience building web applications from scratch using Type Script/Node.js/React
Previous experience in Full-stack development
Client-centric understanding and passion for building software that provides a great experience
Willingness to work independently and learn new skills
Team player, strong communication skills, empathetic, someone who thrives working in a fast-paced environment
Focus on quality and simplicity
Advantages:
AWS, Graph

QL, Serverless, K8s, CI/CD, GenAI, SQL/No

SQL database technologies,
What  can offer you:
Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
Award-winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified
We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
A global work environment with employees in Tel Aviv, New York, Denver, Atlanta, London, Sydney, Warsaw, São Paulo, and Tokyo
Visa sponsorship for this role is currently not available.
is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
For New York City-based hires only:
Compensation Range:
$120,000-$150,000    base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
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